Service Administrator Prescribing

7 days ago


Truro, United Kingdom We are with you Full time

We are looking for a **Service Administrator** to join our friendly, professional team in **Truro, Cornwall**.

Do you thrive in a busy environment, having a wide range of different administration tasks to juggle, and lots of different people to meet and support? If so, then this could be the role for you.

With You is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen.

**About the job**

This Service Administrator position involves working within our prescribing admin team as part of a busy administration team in a fast-paced environment, where accuracy and attention to detail is essential.

Your role will be pivotal to the smooth-running of our prescribing service using With You's proprietary healthcare database, including responsibility for regular and clear communication with the clinical team to ensure the updating and amending of prescribinginformation as appropriate.

You will expedite urgent prescriptions, ensuring a safe and collaborative service for our clients.

You will ensure that client records are accurately maintained, and information remains confidential at all times.

Working within a multidisciplinary team, liaising with GP's and other healthcare professionals on a daily basis, you will build and maintain effective relationships with internal and external stakeholders, ensuring continuity of service.

**Benefits**:

- 28 days holiday plus a bank holiday allowance (pro rata for part-time staff)
- Enhanced employer pension contribution
- Life assurance benefit scheme
- Flexible working patterns to help with work-life balance
- Diverse package of training and development opportunities
- 24/7 access to employee assistance programme
- Cycle to Work Scheme

**Essential Skills** To do this Service Administrator job successfully, you will need:

- experience of providing admin support in a busy environment, preferably within the NHS
- the ability to communicate effectively with a wide range of people
- to be confident working in a team environment, able to work collaboratively with internal and external stakeholders
- a good level of maths and English (verbal and written)
- to be organised, able to manage and prioritise your time, and deal with changing and conflicting demands with ease
- good analytical skills with an eye for detail
- a can do, positive attitude
- excellent IT skills

**Desirable Skills**:

- Previously worked as a Prescribing Clerk or similar within the NHS
- Previous experience of dealing with prescription queries
- Familiar with medical terminology

If you have worked in a charitable organisation before and/or have knowledge or experience of our client group, that would be an advantage but not essential for this role.

**About Company** Everyone should feel comfortable getting the support they need for issues with drugs, alcohol, or mental health.

At We Are With You we work with people on their own goals, whether that's staying safe and healthy, making small changes, or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service,community, or online.

We provide a free and confidential service without judgement to more than 100,000 people a year.

We use our expertise to improve the help available and raise awareness around drugs, alcohol, and mental health so that more people can get support.

**We Are With You.



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