Customer Service Representative
1 week ago
**Company Overview**: We’re a leading kids electric bike company based in Chobham, dedicated to providing innovative and fun solutions for young riders. Our main objective is to design and supply high quality kids electric motorbikes and balance bikes at an affordable prices whilst bringing the FUN aspect to learning. As part of our commitment to exceptional customer service, we are seeking a proactive and detail-oriented individual to join our team.
As Customer Service Representative and Admin Support, you will play a pivotal role in ensuring the satisfaction of our customers while supporting with the administrative functions of our business.
**Your Key responsibilities will include**:
**Phone Handling**: Manage incoming calls, providing friendly and efficient assistance to callers.
**Invoicing**: Create and send invoices accurately and in a timely manner. Maintain organized records of invoicing and payment transactions.
**Order Handling**: Printing off of orders and booking in couriers.
**Job Requirements**:
Previous experience in customer service and / or administration is required. Excellent communication skills, both written and verbal. Strong attention to detail and accuracy in all tasks. Proficiency in Microsoft Office suite (Word, Excel, Outlook). Ability to multitask and prioritize in a fast-paced environment.
**Hours**
Monday - Friday 9am - 5pm
**Benefits**
Holiday days 21 days + Bank Holidays
Opportunity to work within a growing business.
**Job Types**: Full-time, Permanent
Pay: £27,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Application question(s):
- Do you have any customer service experience?
- Do you have any office / admin experience?
- Do you have means of transport?
- Why do you feel this job would be suited to you?
**Education**:
- A-Level or equivalent (preferred)
Work Location: In person
Reference ID: Customer Service Representative & Admin Support
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