Maintenance Planner

**Maintenance Planner and Administrator**

**Location**: Ashington

**Contract**: Permanent and Fixed Term Positions; Temporary positions to 31st March 2026.

**Hours**: 37 per week Monday to Friday

**Salary**: £26,142.00 per annum

**Closing Date: Tuesday 12th August 2025, 5pm**

Are you passionate about providing a right first time, highly effective repairs and maintenance service focused on delivering exceptional customer service excellence?

If so, then our Maintenance Planner & Administrator post is for you

**About the role**:

- Planning and scheduling trade resources
- Delivering high level business support and administrative activities
- Providing advice, support and guidance on repairs and maintenance related issues
- Maintaining accurate records to enable meaningful and precise key performance indictors and management information

**About you**:
You’ll need:

- Experience of working in a repairs and maintenance function
- Experience working with Salesforce
- Experience of scheduling trade resources, administrating repairs and maintaining accurate records
- Skilled at managing a busy varied workload with changing priorities
- Well organised with good influencing skills and a keen eye for detail
- Excellent working knowledge of MS Excel, Word and Outlook

**The Benefits**:

- 36 days annual leave (including bank holidays)
- **Opportunity to working from home up to 2 days a week.**:

- Health cash plan membership so you can save money by claiming cash back - over £1000 each year - towards essential healthcare such as dental, optical, physio and loads more. We’ll also cover the costs of including any dependent children in the scheme - up to the age of 21 or 24 if in full time education - that you may have.
- Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more.
- Generous pension scheme.

**About us**:

- We’re all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that.
- We’ve built Bernicia to be a business that people want to be a part of. We’re one of the North East’s largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers.
- Everything about Bernicia is people focused, that’s why we’ve held the Investors in People Gold Award since 2010.
- We operate within a set of simple, but effective values, which blend perfectly to create our unique ‘Bernicia Way’ culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.

For more information regarding this role, please contact:
**Sarah Carr**on **0191 238 3120**or **Jill George**on **0191 238 3124.**
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The Group is fully committed to the promotion of equal opportunities, and we particularly welcome applicants from groups who are currently under represented at Bernicia.

**Job Types**: Full-time, Permanent

Pay: £26,142.00 per year

Work Location: In person

Reference ID: 284987INDX