Warehouse Operations Controller

2 weeks ago

Wavertree, United Kingdom Kammac Ltd Full time

**Shift Pattern/ Working Hours: Monday
- Friday 14:00-22:00**

**The Role**:
This role will support the Shift Managers assisting them to ensure that all service, cost and health and safety targets are met or exceeded, whilst leading from the front to ensure house-keeping is exceptional.To deputise for the Shift Manager in their absence.

**Key Responsibilities**:

- To assist the Shift Manager in the day to day running of the multi dynamic operation, inclusive of pallets in and out, E-commerce, pick and pack across multiple shifts and department heads inclusive of, but not limited to, Internal: administration, payroll, transport, site security External: supplier, Customer with a collective goal to continuously improve.
- Manage the Operations Systems including TMS, WMS, ERP & various spreadsheets. Ensuring the smooth flow of activity as well as efficient workload balancing.
- Deputise on behalf of the Shift Manager when required ensuring all communicated management calls and required information is distributed effectively.
- Scheduling and supervising the activities and the functions of the warehouse staff including supporting the operations manager by deputising resource requirements against volume activity - multi shift format and deployment
- To regularly attend and plan meetings and briefings as required.
- To communicate plans with the operations teams and ensure 100% customer satisfaction.
- To ensure compliance with the company’s Health & Safety policy and procedures through safe systems of work and practices, good housekeeping and the provision of information.
- To continuously monitor and ensure Team Leaders maintain customer facing booking schedules and tracking forms.
- To assist the Shift Manager in controlling levels of planned and unplanned absence and take appropriate action to ensure cover, as necessary, and manage reductions of unacceptable levels.

This list is not exhaustive and the successful position holder may be required to carry out any task which the Company might reasonably require you to do.

**Skills/Experience/Qualifications**:
**Essential**

**Skills**
- Able to demonstrate a high level of attention to detail and monitor others levels of details
- Able to work to tight deadlines
- PC Literate in Word, Excel, and Outlook
- Ability to efficiently lead a multitude of teams effectively, delegate, supervisory functions and keep staff motivated
- Strong interpersonal, conciliation skills and the capacity to network with suppliers and customers
- Excellent time management skillsand a knack to problem solve

**Experience**
- Previous experience in a similar role leading a team
- Proven track record in warehousing
- Knowledge of WMS Systems
- Understanding of BRC Requirements

**Behaviours**
- Must be flexible in approach and shift patterns
- Should demonstrate the drive and desire to progress
- Enthusiasm, drive and commitment
- Successful leader of teams and have positive personal qualities and attributes
- Must be a team player who is capable of working on their own initiative

**Desirable**
- **Qualifications**
- IOSH Managing safety Level 3 qualification

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