Weekend Sales Assistant

**Weekend Sales Assistant**

**8 hours** _(although other days of work & additional hours may be available)_

**£9.04 per hour**

**Who we are**

At Baynes' we are striving to become the nation’s favourite baker. We believe in using traditional baking methods and processes where we can, focusing on product freshness and quality of ingredients. To help us achieve this, we have ambitious growth plans across central Scotland. We are focused on the long term - by investing in our people, our bakery and our shops and building close relationships with communities in which we serve.

**Our Values and the way we work**:

- **Customer Focus** - Our customers are the heart of our business. We believe whether you are an internal or external customer, we should offer the best possible products and service, to you every day.
- **Respect** - We value everyone’s contribution and believe that you should be treated as an individual, and we all act with integrity in everything we do.
- **Continuous Improvement** - We aim to take advantage of opportunities and by acting quickly and working together, we all will help Bayne's to improve and grow.
- **Sustainability** - We make decisions for the long-term sustainability of the business, for our customers, employees and the community.

**Who you are**

You will be a positive, motivated, and friendly person who is able to use your own initiative to drive standards and deliver great customer service. You will be a team player, with lots of drive, and an awareness of the positive impact you can have on our customers, and you will go above and beyond what is required and create an inclusive and positive experience for our contractors and colleagues.

By being open, honest and flexible, you will be able to roll up your sleeves and get stuck in with any of the varied tasks from making sandwiches to baking savory products
- no two days are the same. You will also bring fresh ideas and help us to continuously improve how we do things.

**Why this role matters**

This is an opportunity to support a fast-paced retail operation, where you will be hands on serving our customers every day.

The 3 keys to success in this role are;
**_1. Driving sales by offering great service and well-presented shops, with full availability of cakes and rolls for our customers at all times of the day._**

**_2. Ensuring excellent customer service, by putting customers first with every interaction._**

**_3. Ensuring we follow all legislations and processes to keep our customers and the business safe._**

**Who your customers are and how this delivers value to them**

Your internal customers will be our colleagues. Your Colleagues will feel every moment with you is special and they will remember the positive impact that you have had with them every day.

Your external customers are our Customers, and you will aim to build positive relationships them.

**What your key responsibilities are**
- Make and serve hot drinks.
- Set up and maintain counter and window displays in line with our guidelines.
- Deal with customer pre-orders and process payment and paperwork accordingly.
- Take payment for goods using electronic tills and processing by cash and card.
- Stock shelves with products.
- Answer queries from customers.
- Report discrepancies and problems to the management team.
- Give advice and guidance on products to customers.

**What your key skills and experiences are**:

- Previous food retailing experience
- Positive attitude
- Cash handling experience

**Compensation**

In addition to this we provide a contributory company pension scheme, free group life assurance, up to 30 days of holiday and up to 50% staff discount

Part-time hours: 8 per week

**Job Types**: Part-time, Permanent

**Salary**: £9.04 per hour

**Benefits**:

- Employee discount
- Life insurance
Schedule:

- Weekend availability
Work remotely:

- No