40 Hour Supervisor

3 days ago


Ellesmere Port, United Kingdom McArthurGlen Designer Outlets Full time

**Job description**
The role of Supervisor is an essential part of the retail function.

Connecting and engaging with the Zadig&Voltaire customers, supporting the day to day activities of their team and store.

We are looking for someone who is attentive, reliable, full of energy, approachable, punctual with extensive knowledge of fashion and trends of the season and confident in engaging and styling clients.

The Supervisor will welcome and assist customers throughout the entire sales process, describing the product, always focusing on delivering the highest customer experience. As a Supervisor you are part of maximising store targets, providing optimal and personalized customer service while complying with the Zadig et Voltaire procedures and standards.

Expectations of the role:
Ø Selling skills:

- Be a brand ambassador and embrace the brand Selling Ceremony
- Drive sales: warm welcome, exceptional customer approach, use appropriate sales techniques from start to closing the sale.
- Be part of exceeding the ZV objectives and meeting store KPIs (AB and UPT)
- Provide personalised advice and drive sales according to the customer’s needs
- Be able to build customer loyalty, understand customer relationship management
- Be able to communicate efficiently and effectively
- Be knowledgeable of the collection and the brand iconic pieces

Ø Leader Skills;
- Be a brand ambassador and embrace the selling ceremony
- support the development of the team and KPIs
- Inspire the team by leading by example

Ø Operations:

- Opening and Closing the Store
- Drive sales: Operating till system, take and process payments
- Manage the till and customers queuing efficiently
- Follow company policy and procedure
- Manage the needs of the customer including exchanges, credit notes and holds
- Offer each customer the opportunity to be on the mailing list
- Processing the deliveries
- Maintain a luxurious store environment and standards
- Execute the loss prevention procedure and conducts regular inventories
- Ensure the shop floor and stock room standards are maintained in a clean, tidy condition
- Follow the health & safety guidelines

Ø Merchandising:

- Process deliveries (new collection, replenishment ), transfers
- Process the replenishment of the items on the shop floor according to the ZV Standards
- Support the Store Management in the VM guidelines implementation

Required knowledge & skills:

- Be able to demonstrate leader-in-learning skills
- You must have excellent communication skills
- Excellent organization skills
- Understands and delivers a luxurious customer experience
- Able to suggest additional items as ad-on sales
- Understand the sales and financial targets
- Be quick operationally while having strong attention to detail
- You have to be adaptable and a team player
- Show passion about the retail and interest in fashion and retail market trends

Required qualities:

- Details focused
- Strong verbal & written communication skills
- Problem solver Adapt to new situation, be proactive
- Great people skills, be enthusiastic, dynamic
- Punctual
- Team player
- Flexible according to the working hours and situations
- Able to multi-task
- Be eager to learn, develop yourself and others.

Job Reference: CHE03280



  • Ellesmere Port, United Kingdom McArthurGlen Designer Outlets Full time

    **Job description** The purpose of your role is to first and foremost sell our beautiful products. When we talk about selling, we mean selling the Radley Way, through offering exceptional customer experience. As a Supervisor, you are a vital link between store management and the rest of the team, ensuring that communication across, up, down and sideways is...


  • Ellesmere Port, United Kingdom McArthurGlen Designer Outlets Full time

    **Job description** In your role as a Supervisor, you act as an inspirational role model in supervising the team members on the sales floor in the KPI achievement with a tireless drive to deliver excellent customer service. - Supervise, assist and motivate team members on the sales floor to achieve individual and location’s performance targets and KPIs -...

  • Supervisor - 40 Hours

    2 weeks ago


    Ellesmere Port, United Kingdom McArthurGlen Designer Outlets Full time

    **Job description** POSITION DESCRIPTION**: Interested in a career in retail? Passionate about the outdoors? If that sounds like you, we have an exciting opportunity to join the Salomon family! We are looking for a **Supervisor/Key Holder** for a permanent full-time position (40h/week) in our Salomon Store at the Cheshire Oaks Outlet. **Your Role** - As a...


  • Ellesmere Port, United Kingdom McArthurGlen Designer Outlets Full time

    **Job description** Interested in a career in retail? Passionate about the outdoors? If that sounds like you, we have an exciting opportunity to join the Salomon family! We are looking for a **Supervisor/Key Holder** for a permanent full-time position (40h/week) in our Salomon Store at the Cheshire Oaks Outlet. **Your Role** - As a Key Holder, you will be...


  • Ellesmere Port, United Kingdom McArthurGlen Designer Outlets Full time

    **Job description** The role of the Supervisor is to support the management team and location in accomplishing excellence. To manage the visual presentation of the store with keen commercial awareness, in order to enhance performance. To support the smooth running of the location by demonstrating the ability to use initiative and work unsupervised and to be...

  • 40 Hour Key Holder

    3 days ago


    Ellesmere Port, United Kingdom PINKO Full time

    Pinko are looking for a 40 hour Key-holder Are you looking for a new career in fashion? Pinko have an exciting opportunity to join our team at Cheshire Oaks You will responsible for opening and closing the store in the absence of the manger You will be commercially driven and have a basic understanding of KPIs We are an established Italian brand so we...


  • Ellesmere Port, United Kingdom McArthurGlen Designer Outlets Full time

    **Job description** KEY ACCOUNTABILITIES: - Greeting customers who enter the store. - Be involved in stock control and management. - Assisting shoppers to find the goods and products they are looking for. - Being responsible for processing cash and card payments. - Stocking shelves with merchandise. - Answering queries from customers. - Reporting...

  • Retail Supervisor

    2 weeks ago


    Ellesmere Port, United Kingdom POLICE LIFESTYLE Full time

    POLICE, the De Rigo Group's house brand, was launched in Italy in 1983 as unisex eyewear and a metropolitan manifesto for those who set out to get noticed. The Police brand continues to ride above the fashions, without ever compromising its personality. This has been portrayed over the years by important Brand Ambassadors, such as Bruce Willis, George...


  • Ellesmere Port, United Kingdom McArthurGlen Designer Outlets Full time

    **Job description** Purpose & Overall Relevance for the Organisation: Contributing to maximizing the profitability of the store by supporting the Stockroom Operational needs and delivering a Stockroom Model for our Consumers: Maintaining an effective and organized stockroom and logístical environment Executes store operations with particular focus on...

  • supervisor

    1 day ago


    Ellesmere Port, United Kingdom nando's Full time

    Hourly Rate: £0.00 This may differ for under 18sWe’re looking for the best talent to join our Nando’s team as Supervisors.What’s a Supervisor we hear you ask? Well, they’re the people in‑between the management team and the Nandocas (what we call our team members) in the restaurant. A Supervisor helps in the running of the restaurant and learns the...