Care Coordinator

**Job Title**: Care Coordinator

**Location**: York and surrounding areas

**Contract**: Full-Time and Part Time considered

**Salary**:Up to £27,000 Depending on Experience

**Our mission depends on running well-oiled operations**:
**Radfield Home Care** specialises in personalised, private care for older people in their own home. We’re a national leader in home care innovation and a fast-growing, multi-award winning business.

Our mission is to make ageing a more enjoyable and rewarding experience for all involved. Our **Care Coordinators** play a vital role in our mission by making sure local care operations run smoothly and successfully for everyone.

Care is amazing. **Great quality care can transform a moment, a day, even a relationship.** That’s why we believe care should be about making people feel understood, valued and supported. About enabling people to live their best life for as long as possible.

**Key role and responsibilities**:

- Responsibility for the creation and management of the rotas for clients and carers on a weekly basis.
- Liaise with clients, families and professionals to manage care needs & staff deployment.
- Managing annual leave, sickness and carer availability to ensure continuity of care for clients.
- Overseeing client capacity and ensuring runs remain efficient
- Provide the highest standards of care and continuity of care to clients at all times through the development of care plans and completion of audits to remain compliant
- Supporting with the administration and onboarding process for new care professionals
- Provide the highest standards of support to the care team at all times.
- Ensure that staff files are up-to-date and comply with company procedures.
- Office administrative tasks and updating office recording systems.
- Ensure that stocks are maintained in a safe and tidy manner and reorder as required.
- Supporting with care enquiries and client onboarding
- As requested, conduct staff supervisions, appraisal meetings and manage issues.
- As requested, recruit, support & train carers to enable them to undertake their role safely and effectively
- At all times, work to the company's core values, policies and standards at all times.
- To be available to work when requested by the care manager to cover care calls
- Work with the care team to ensure the best outcomes for clients at all times.
- To provide cover during any absence of the care manager & other office staff.
- To respect and protect all confidential and commercially sensitive information.
- Practice maximum integrity in all dealings with Clients' personal and financial affairs.
- Understand and implement the requirements of the company’s adult protection policies, including the suspension of staff from duties. Understand and implement the company’s emergency situation procedures.
- Participate in the on call rota to provide support to carers and clients at times when the office is closed on evenings and weekends.
- Hold an understanding of CQC and practices

**Could you be the Care Coordinator in York we’re looking for?**:
Like everyone in the Radfield team, our amazing Care Coordinators are roll-your-sleeves-up, supportive, positive, honest, warm and committed kind of people.

Working as part of a team you’ll be responsible for the daily operations of our care service in York. From managing care needs with clients and their families to supporting a team of care professionals, from setting and managing rotas to keeping essential records up-to-date no two days are ever the same.

You’re someone who loves working with people, organisation and getting things done, in an environment that’s busy and fluid. You’ll need to have some previous experience providing personal care and working for a home care agency. You’ll also need a UK driver’s licence, be over the age of 18 and have access to a vehicle.

It’s a great opportunity to join our Radfield Home Care team in York and develop a career in care management.

We’d also love to hear from you if you’ve got previous care experience in roles such as care supervisor, care workers, care assistants, senior care assistants and field care supervisors.

**We’re proud to Care for our Carers**:
We offer all the things you’d expect. Like flexible working hours, paid mileage and travel time, company paid holiday, sick pay scheme and pension entitlement. Free uniform and free DBS check.

On top of that, our unique, industry-leading **Caring for our Carers**TM** pledge** sets out what you can expect from us as a Care Coordinator at Radfield Home Care York, Thirsk & Ryedale:

- A culture which is welcoming, friendly, supportive and inclusive
- Appreciation and recognition that proudly celebrates the achievements of individuals and teams
- Be rewarded with transparent and fair remuneration for hard work and commitment
- Empowered and encouraged to develop your skills and knowledge

Most importantly, we will invest in your **career progressio