Health Records Clerk

**Job overview**:
**We are pleased to advertise a full time, Band 2 Health Records Clerk to work at Rochdale Infirmary which is part of the Northern Care Alliance NHS Foundation Trust.**

The Health Records department operates between the hours of 7:30am - 6pm, Monday - Sunday weekly.

The department supports both Planned care and Emergency care Trust wide for Outpatient and Inpatient services.

**Main duties of the job**:
The Health Records Service will be central in the move to scanned health records as part of the Trust’s developing Electronic Patient Records and will therefore provide a different service than has historically been the case.

The Service provides the Trust-wide Reception and Health Records Service particularly the reception service operate extended hours in the evenings and at the weekend to ensure wider patient access. The post holder will be required to work flexibly to cover these hours of operation and may be expected to work across all Trust sites.

The Health Records Service will retrieve and prepare records for scanning in advance of planned patients outpatient appointments and admissions along with providing a service for short notice and non-planned appointments and admissions. A records library service will be maintained for low retrieval records which are not currently in active use, for deceased patients and items that will not be scanned and manage the destruction of these records in accordance with the Records Management Policy.

The Health Records Service will operate from one central library location with secondary low retrieval storage at other Trust locations and will provide a central point for the return of patient records which will be sent to scanning. The Service will provide the trust with a quality assurance function in support of records scanning this will review and assess the quality of scanned images and authorise destruction of scanned records.

**Working for our organisation**:
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

**Detailed job description and main responsibilities**:
**Person specification**:
**Qualifications**:
**Essential criteria**:

- Education to GCSE level or equivalent including Mathematics and English
- Computer skill qualification
- Customer Service or Administration such as an NVQ

**Experience**:
**Essential criteria**:

- Experience of working in a Reception or administrative role preferably in a health care environment
- Previous experience of data entry/input

**Skills**:
**Essential criteria**:

- Understanding of confidentiality, data Protection and Caldicott Principles.
- Able to recognise and resolve routine issues referring to a Team Leader/ Manager, where appropriate
- Good level of numeracy and literacy.
- Good keyboard and PC skills
- Professional approach and appearance
- Organised and methodical, with an attention to detail
- Motivated and enthusiastic
- Ability to work to deadline and prioritise own work load
- Ability to work on own unsupervised.
- Adaptability and flexibility
- Flexible approach to working patterns including weekends and bank holidays if necessary.
- Able to move across sites when required.
- Awareness of Health and Safety in the work place

**Knowledge**:
**Essential criteria**:

- Knowledge of hospital based Patient Centre System
- Working knowledge of Microsoft Office i.e. Outlook, Word, Excel
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are ac