Deputy Head of Reactive Maintenance

3 days ago

Reading, United Kingdom University of Reading Full time

Occupying three beautiful campuses (Whiteknights, with its early 19th century planned landscape, London Road with its formal gardens and ceremonial Great Hall, and Greenlands, Henley-on-Thames, with its riverside garden landscape) the unique “University within a Park” setting of the University of Reading is an inspiring place to come to work.

With such a varied portfolio, there is never a dull day in the Estates Team here at Reading. As well as being responsible for the management and maintenance of the University’s academic teaching and research buildings, we also care for a significant collection of Champion Trees, an expansive lake and the university SportsPark.

We are looking for an exceptional individual to lead the team on a day-to-day operational basis, and take responsibility for the liaison with a wide range of internal and external stakeholders including, but not limited to, specialist contractors and consultants, other members of the Estates team, and departmental support, teaching and research staff.

The post holder must demonstrate a clear track record in the delivery of an effective, professional, customer and safety focussed, efficient maintenance service using a CAFM system, its workflow and reporting functions, as well as its capability for development.

They will be responsible for reviewing and revising key performance indicators and service level agreements for all aspects of reactive maintenance work, and for ensuring that the team meets these agreed standards.

The post holder will be offered the opportunity to join the formal on-call duty rota, covering one weekend in every 4/5, for which there is an additional allowance of c£3,800 per annum available.

There may also be an opportunity to take on responsibility for a key service area as a University Duty Holder for which there is an additional allowance of c£2,360 pa.

If you understand the challenges and opportunities that face a reactive maintenance function and enjoy the challenge of multiple stakeholder engagement and high-quality service delivery then we would love to hear from you.

**Informal contact details**

**Contact role**:
Head of Reactive Maintenance

**Contact name**:
Karen Brading

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and is a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

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