Cor449 - Meetings & Events Planner

**Meetings & Events Planner - RCP London Events (Royal College of Physicians)**

**London**

**Salary Grade 4: London, £ 32K - £35K per annum**

**Full time position**

An exciting opportunity to join an award-winning events team and work at the Iconic building and conference and events centrewhich houses the Royal College of Physicians in a lovely setting overlooking Regent’s Park. This magnificent venue offers a range of meeting, conference, dining, and event spaces as well as services supporting virtual and hybrid events. The space connects the heritage of the organisation with iconic modern architecture creating exceptional events and lasting memories.

You will be part of an experienced and dynamic team working at the venue in London as well as supporting our new stylish venue Spaces at the Spinein Liverpool (as required). Your role as a Meeting planner will be to develop and grow the external commercial conference and event business and convert leads to fill unsold space. The role will include planning physical, hybrid and virtual events to maximise income and support meeting revenue targets. You will work directly with the Meetings and Events Manager and Business Development Manager as well as your fellow event planners and support all aspects of sales, administration, database management and client liaison. The role includes the planning of events for internal bookings and RCP Members and Fellows social events and networking your own and existing accounts, including engaging with past users to develop new leads. You should be commercially aware of profitable business and current industry trends.

**About the RCP**

The Royal College of Physicians (RCP) is a patient-centred and clinically led membership organisation for physicians, with 38,000 members worldwide. The RCP works to ensure that physicians are trained to provide high-quality care, and promotes evidence-based policies to government to encourage healthy lifestyles and reduce illness. By working in partnership with other health organisations, we present a powerful and unified voice to improve health and healthcare.

The Commercial Meetings & Events department at the RCP is an award-winning venue team, responsible for letting the venue facilities for events both in London and in Liverpool, the proceeds of which go back to supporting the important work the RCP does, including the delivery of high-quality patient care.

**Responsibilities include**:

- Liaising with customers from the initial enquiry stage, right through the customer journey to post event follow up including for physical, hybrid and virtual events.
- Arranging and conducting client venue visits, handling enquiries and following up with detailed proposals.
- Demonstrating an in-depth knowledge of the product, pricing and packages on offer,
- Demonstrating commercial awareness in order to successfully negotiate with customers to win their business.
- Ensuring the successful delivery of events, by communicating, coordinating and compiling event details and liaising with the event operations and front of house teams.
- Preparation and processing of accurate deposits and invoices.
- Generating and reporting on activities as required.
- Yield management, ensuring up to date activities and maintenance of accounts in the CRM system.
- Creating and managing Key Account plans.
- Delivering a consistently high level of customer service.

**Experience**
- Educated to A-level, or equivalent, and equivalent relevant experience with the ability to demonstrate the level of skills and knowledge required for the role.
- Working in a direct planning role within the hospitality/events industry specialising in conferences, meetings, dining and events.
- Being commercially aware of finance and working in a profitable business.
- Proving a high level of customer service to external clients.
- Having knowledge of food and beverage in the context of the hospitality and events industry.
- Ability to prioritise your own workload and completing tasks with a high level of accuracy.

**Benefits**

**The basics**
- 27 days holiday plus bank holidays
- group personal pension plan with 7% employer contribution
- interest-free season ticket loan

**Health and wellbeing**
- employee assistance programme - 24/7 advice and support for any work-related issues as well as any problems affecting your home life
- occupational health team - includes employment and work-related health assessments, health checks and workstation assessments
- cycle to work scheme
- corporate eye care scheme with Optical Express.

**Plus**
- professional training and development opportunities
- staff discounts platform - including discounts on cinema tickets and a range of high street brands
- summer and Christmas staff days**.**

**About the RCP**

The Royal College of Physicians (RCP) is a patient-centred and clinically led membership organisation for physicians, with 38,000 members worldwide. The RCP works to ensure that physicians a