Credit Hire and Accident Management Administrator

2 days ago


Bolton, United Kingdom Bespoke Credit Hire Full time

**Job Title**: Credit Hire and Accident Management Administrator

**Company**: Bespoke Credit Hire Limited

**Location**: Bolton, BL1

**Job Type**: Full-Time

**About Us**:
Bespoke Credit Hire Limited is a dynamic and growing credit hire company that is dedicated to delivering exceptional service to our clients. We are currently seeking a talented and motivated Office Administrator to join our company and contribute to our ongoing success.

As a Credit Hire and Accident Management Administrator, you will be responsible for managing cases related to vehicle accidents and credit hire, ensuring the smooth handling of accident management services. The role requires strong organisational skills, attention to detail, and the ability to work in a fast-paced environment.

**Key Responsibilities**:

- Managing credit hire cases from start to finish, including processing claims and liaising with clients, insurers, and solicitors.
- Handling accident management cases, monitoring vehicle repairs, replacements of vehicles etc.
- Reviewing and verifying documentation, including hire agreements, insurance policies, and claim forms.
- Monitoring and updating case files and maintaining accurate records.
- Providing excellent customer service by addressing client enquiries and resolving issues promptly.
- Supporting members of staff with workload and tasks as requested

**Qualifications**:

- Proven experience in credit hire and accident management administration (minimum 2 years preferred).
- Strong knowledge of the credit hire and accident management process.
- Excellent communication and negotiation skills.
- Ability to handle multiple cases simultaneously with attention to detail.
- Proficiency in using relevant software and case management systems.
- Strong organisational skills and the ability to work independently.
- Knowledge of insurance policies, claims processes, and legal requirements related to credit hire.

**Working Schedule**:

- Monday to Friday 9am - 5pm

**Salary**:

- Competitive salary based on experience - this will be discussed on interview.

Schedule:

- Monday to Friday

**Experience**:

- Credit Hire: 1 year (preferred)
- Accident Management: 1 year (preferred)

Work Location: In person



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