Student Registry Support Assistant

**Job Description**:
**Job Title**:Student Registry Support Assistant (Change of Status) x 2

**Posting Start Date**:16/05/2025

**Job Id**:1124

**School/Department**:Student & Academic Services

**Work Arrangement**:Full Time (On site)

**Contract Type**:Fixed-term

**Salary per annum (£)**:23,414.00

**Closing Date**:15/06/2025

The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university.

We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more.

**Overview**

The Student Registry is seeking 2 temporary Support Assistants to work with the Student Records Team and undertake a variety of administrative tasks in advance of the 2025/26 academic year.

Located in the Students' Union Building, at the heart of the main University Campus, the Student Registry is responsible for critical student administration processes which enable students to begin, progress with, and complete their studies at the University.

Our areas of responsibility include the delivery and development of core institutional processes; student registration, changes to student records, fees and funding, formal examinations, results and awards processing, transcript issuing, engagement and attendance monitoring, and student formal procedures. It is responsible for delivering high quality services to students across the aforementioned areas and for working with colleagues in faculties and academic departments to ensure consistency of practice across the institution.

**Main duties and responsibilities**
- Daily logging the receipt of change of status forms on the Faculty Trackers and monitoring the progress of the forms.
- Assisting with the processing of standard change of status forms (e.g. withdrawals, change of programme, leave of absence).
- Responding to enquiries from staff and students.
- Working collaboratively with colleagues across the Student Registry Service to respond effectively and comprehensively to enquiries from students and staff.
- Supporting core administrative processes using excellent IT and organisational skills to ensure work is completed accurately and efficiently.
- Maintain and update student records using University IT systems and databases.
- Attend relevant departmental meetings.
- Carry out other duties, commensurate with the grade and remit of the post.

**Person Specification**

Essential criteria
- Excellent interpersonal skills and the ability to communicate confidently with people from a variety of backgrounds [assessed at: interview]
- Strong organisational skills, with the ability to work well under pressure and to tight deadlines whilst maintaining attention to detail [assessed at: interview]

Desirable criteria
- Knowledge and experience of the use of electronic student records systems (particularly within Higher Education) [assessed at: interview]

**Further Information**

**Grade**: 3.3

**Salary**:£23,414 (pro-rata)

**Work arrangement**:Full-time
**Duration**:11.08.2025 - 31.10.2025

**Line manager**:Student Records Assistant
**Direct reports**:N/A

**Next steps in the recruitment process**

**Our vision and strategic plan**

We are the University of Sheffield. This is our vision: sheffield.ac.uk/vision ().

**What we offer**
- A minimum of 38**days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.
- Flexible working opportunities, including hybrid working for some roles.
- Generous pension scheme.
- A wide range of discounts and rewards on shopping, eating out and travel.
- A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women’s and Parent’s networks).
- Recognition Awards to reward staff who go above and beyond in their role.
- A commitment to your development access to learning and mentoring schemes; integrated with our Professional Services Shared Skills Framework
- A range of generous family-friendly policies
- paid time off for parenting and caring emergencies
- support for those going through the menopause
- paid time off and support for fertility treatment
- and more

We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.