Library Assistant

Job Introduction
If you have a passion for customer service and a keenness to learn about our libraries, we would like to hear from you

The modern library is more than an opportunity to borrow a free book. We are open to all members of the community, who visit our libraries with a wide range of needs such as getting online, job-seeking, health and well-being, and national and local information. We also work in partnership with a number of different organisations, some based in our buildings and others visiting to hold sessions.

As a Library Assistant, your duties will include staffing the customer counter, answering a wide range of enquiries, and maintaining our service provision. You will perform routine tasks such as answering phone calls, issuing items to customers, cash handling, and organising files. You will also be required to support library events, such as children’s events over the summer, and weekly events, such as Rhymetimes and Storytimes.

Key to the Library Assistant role is being able to signpost people to what they are seeking. Knowledge and experience of working in a library is not essential as full training will be provided. The ability to be flexible is essential, as you will be required to work at other libraries in East Sussex, for which travel costs from your base are covered.
- Have customer service and communication skills
- Have ICT skills and an interest in further development
- Work well in a team
- Are self-motivated
- Can undertake manual handling tasks
- Are willing to learn and undertake training as required

**Work rota**:
**Week 1**: Mon 1.30pm - 5pm, Tues 10am - 5pm, Weds 9.30am - 1pm, Fri 10am - 5pm

**Week 2**: Mon 1.30pm - 5pm, Tues 10am - 5pm, Weds 9.30am - 1pm, Fri 9.30am - 5pm

As part of the recruitment process, shortlisted applicants may be contacted for a telephone interview. If successful at this stage, in-person interviews will be confirmed within two weeks of the closing date and will take place at Seaford Library.

As a Library Assistant, you will be part of a valued service supporting your local community.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

For an informal discussion, please contact Zoe Jones, Library Manager, on 07703 453688.

**For work that makes a difference**

Additional Information
**Additional Information**

Your starting salary will be pro rata if the above position is part-time or term-time only.

**Work Permits**

**Reasonable adjustments**

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

**Equal Opportunities**

Company Information

Package Description