Communications Officer

**Holiday **:25 days annual holiday entitlement increasing to 30 days after 5 years’ service per annum plus bank holidays

**Base **:Devon, Cornwall or remote working depending on location

**Contract **: Permanent

Are you a communications professional with experience of developing and delivering effective communications campaigns and activities? Can you provide internal and customer-facing communications support to meet the ever-changing needs of a growing organisation? Are you motivated by social purpose? If you are a talented Communications professional looking to utilise your skills within the charity sector, this could be the role for you.

If successful, you will be responsible for all marketing and communications activities, guiding the external voice and inspiring action to support the strategic objectives of the charity and increasing brand awareness across England and Wales.

**Added benefits**:

- We operate a hybrid working policy that helps promote a better work / life balance
- Membership to charity worker discount scheme providing exclusive discount deals on items such as holidays, cars, insurance, groceries and fashion from top name brands such as Clarks, Hotpoint and Jet2holidays
- Health and wellbeing resources including our Wellbeing group.
- Access to our Employee Assistance Programme which includes a comprehensive telephone helpline available 24/7, offering information on medical, emotional, legal and financial support.
- Employer contribution pension scheme
- Active participation in our employee engagement platform

**Key responsibilities**:

- Develop and lead all charity marketing and communications activity to support First Lights strategy and objectives.
- Design internal and external marketing and communications materials, commissioning and briefing external designers as required.
- Support the charity’s Senior Management Team with communications, marketing and media advice as required.
- Create, edit, proofread and co-ordinate the creation of internal and external marketing and communications materials, including First Lights Annual Impact Report, supporting team members to produce their own materials where appropriate.
- Develop and oversee marketing plans to support income generation and awareness raising activities.
- Maintain, review, and develop its websites to grow audiences, increase awareness and raise funds in line with charity’s strategic objectives.
- Lead on the creation of content and development of all social media accounts, growing audiences, engagement, and donations.
- Create and send all First Lights e-newsletters, managing and growing the subscriber base.
- Act as brand manager for First Light, ensuring that the organisation is using the brand and messaging consistently.
- Manage the collation of internal data to provide statistics, quotes, and photos to support and endorse communications.
- Develop strong stories and cases for support which link closely with the fundraising objectives of the organisation. Develop and implement plan to engage, consult, and involve victims, survivors, and stakeholders in our work with a view to help develop and shape current and future services.
- Create Press Releases ensuring key messages and brand is delivered and be first point of call for all press enquiries.
- Regularly secure press coverage across all formats promoting the charity in local and regional media, trade press and other relevant publications and channels, acting as a spokesperson for the charity where required. Create a good network of media contacts and develop both local and regional networks.
- Organise and manage photo shoots, press calls, and press events where required.
- Support development and delivery of external training.
- Produce quarterly reports suitable for the Board of Trustees demonstrating the impact of communications and marketing.

**Essential requirements**:

- Full driving licence and access to a car
- Willingness to travel if needed, as required to support meetings or to achieve agreed objectives.
- Willingness to occasionally work unsocial hours, including evenings, weekends and occasionally stay overnight.

A comprehensive induction and training programme will be provided, and all staff have access to external supervision. This is a safe space in which employees can discuss the personal or emotional responses to any traumatic or difficult cases, to ensure their emotional and psychological wellbeing.

If you do not hear from us within five working days of submission, please assume you have been unsuccessful at this time.

**Job Types**: Full-time, Permanent

**Salary**: £25,544.00-£26,059.00 per year

**Benefits**:

- Company pension
- Flexitime
- On-site parking
- Referral programme
- Store discount
- Wellness programme
- Work from home

Schedule:

- 8 hour shift
- Flexitime
- Monday to Friday

Work Location: Hybrid remote in Plymouth