Parts Assistant

5 days ago


Warrington, United Kingdom Sofology Full time

Your new role
Our Parts Department Assistants effectively and efficiently manage the flow of sofa repair parts (receiving, collation, quality control and dispatch) to stores, internal and external customers, in order to protect it and with mínimal handling, and in line with company policies and procedures, ensuring that it arrives safely and that its condition is to a level deserving of recommendation.

What you'll be doing
- Accurate reconciling of parts inward to what has been ordered
- Recording and auditing the movement of customer parts from arrival to dispatch, to remotes, stores, installation teams or Service Managers
- Accurate recording of stock/reference numbers for parts given to Service Managers, posted out to customers or taken by Inspections and confirm reordering to replace stock
- Confirm that parts where the customer has paid have been reordered with a purchase order to maintain stock levels
- Record and manage the return of all stock parts that need to be returned to supplier for credit
- Record all parts in quarantine area awaiting decision from Technical Services or customers
- Monitor all available reusable cut and sewn parts and make visible to all departments

Skills/experience.....
- A positive 'Can-do' attitude
- Computer literate with ability to learn new programs.
- A keen eye for accuracy and detail.
- A passion for process

A little about sofology
Founded over 30 years ago, we're true sofa specialists. So much more than just a piece of furniture, we know that a sofa is the one thing that truly turns our customer's houses into homes.There's a lot at stake when it comes to guiding our customers to make the right choice for them - that's why our customer journey is unique in the sofa market. That means no ‘ends next Sunday sales.

We think choosing a new role and choosing a new sofa have a lot in common. Your old one feels comfy, you're used to it, and you know exactly where you fit. But a new job - or a new sofa - holds so much potential. Pick the right one and you'll never look back. You want to feel comfortable, but with enough going on to keep you right on the edge of your seat. Our team is always growing, and we're constantly shuffling up on the sofa to make room for the newest member of the Sofology family.

Sofology benefits
- A great basic salary
- Professional Qualifications
- Learning & Development
- Your birthday off
- 30% discount across the group & 15% for friends & family
- High street Discounts with 100’s of great brands
- Contributory Healthcare
- Pension
- Your Lawyer
- Employee Assistance Programme for all colleagues & your household
- Enhanced Maternity & Paternity Pay



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