Patient Services Advisor

1 week ago


Oxford, United Kingdom Hedena Health (Bury Knowle Health Centre) Full time

We are looking for a Patient Services Advisor to join our friendly and innovative group of GP Practices in Headington and the surrounding area. You will have excellent customer service and communication skills, be computer literate, have high standards, and enjoy a busy customer service and call centre environment. The role is predominantly answering calls to the practice and dealing with patient queries so call centre experience is preferred but not essential as comprehensive training is provided.

We have been successful in managing public health initiatives to help improve the lives of the communities that we serve as well as promoting collaboration with neighbouring practices to ensure the best for our patients. We are heavily involved in the Covid Vaccination programme and helping to deliver vaccination clinics to our Patients in the Oxford area.

We have a focus on staff wellbeing through initiatives such as an annual Away Day, staff outings (a boat trip is booked for the Summer and our Christmas and summer parties are legendary), and a Hedena running club. Fresh fruit deliveries and homemade cakes and goodies are a staple in our staff room and morning coffee is in our sunny Quad We are situated in an ideal location in Oxford right next to a large, beautiful Park and staff parking is available.

We are open from 8am until 6pm (8am - 8pm on Wednesday and Thursday) so you must be available to cover these hours. We are also open for a Saturday morning clinic, which all Patient Services Advisors take turns to cover on a rota basis.

Previous applicants need not apply.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £10.62 per hour

**Benefits**:

- Additional leave
- Company pension
- Free parking
- On-site parking
- Referral programme
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Work Location: One location



  • Oxford, Oxfordshire, United Kingdom Hedena Health (Bury Knowle Health Centre) Full time

    Are you ready to embark on a rewarding career as a Patient Services Advisor with our dynamic and innovative group of GP Practices in Headington and the surrounding area? We are seeking compassionate, empathetic and positive individuals with a passion for excellent customer service and communication skills, a knack for technology and a commitment for...

  • Patient Advisor

    2 weeks ago


    Oxford, United Kingdom Optical Express Full time

    **Job Title - Patient Advisor** **Location - Oxford** **Hours - Full time** **Salary - Competitive, bonus & benefits** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for...

  • Patient Advisor

    2 weeks ago


    Oxford, United Kingdom Optical Express Full time

    **Job Title - Patient Advisor** **Location - Oxford/Swindon** **Hours - Full time position available** **Salary - Competitive, bonus & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team...

  • Patient Advisor

    2 weeks ago


    Oxford, Oxfordshire, United Kingdom jobs24 Full time £40,000 - £60,000 per year

    Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.The culture...


  • Oxford OX JA, United Kingdom Hedena Health Full time

    Overall Responsibility: Purpose of the post: as a Patient Services advisor you will be working in a small but dynamic team and in many cases you will be the first person that a patient comes into contact with. Your role is to ensure that a patient is given the most appropriate appointment at the earliest opportunity. You will deal with all patients in a...

  • Patient Advisor

    6 days ago


    Oxford OX EF, United Kingdom 27 Beaumont Street Medical Practice Full time £10,400 - £28,720 per year

    RolePatient AdvisorWorking Pattern30 hours per week (across 4 days)(Mon, Tues, Wed & Friday)Job SummaryOur GP Practice is based at Northgate Health Centre with a list size of 13,500 patients. We have a dedicated multidisciplinary team putting patient care at the heart of everything we do. We are located in the heart of Oxford in a brand-new, purpose-built...

  • Patient Advisor

    2 days ago


    Oxford, United Kingdom NHS Full time

    We are currently seeking an enthusiastic & diligent PatientAdvisor. Ideally, you will have previous receptionist/administrator experiencein a healthcare setting. We are a Friendly and cohesive team of GP Partners (6) and Salaried GPs (5) &Excellent clinical support team including Paramedics, Nurses, Health CareAssistants and our Clinical Pharmacist. Main...

  • Service Advisor

    1 week ago


    Oxford, United Kingdom KPI People Full time

    **Service Advisor - Oxford -** **Basic Salary - Competitive -** **OTE - £34,000 -** **Great Benefits Package -** Our client, a busy Franchised Car Dealership in Oxford have the requirement for a Service Advisor to join their successful Aftersales team. **Responsibilities** As a Service Advisor your responsibilities will include: - Meet and Greet...


  • Oxford, United Kingdom NHS Full time

    A leading healthcare provider in Oxford is seeking an enthusiastic Patient Advisor to join their friendly GP practice. The successful candidate will have past experience in a reception or administrative role, ideally in healthcare, and demonstrate excellent communication skills. Responsibilities include managing patient appointments, registering patients,...

  • Service Advisor

    6 days ago


    Oxford, United Kingdom KPI People Full time

    **Service Advisor - Oxford -** **Basic Salary - £27,000 -** **OTE - £33,000 -** **Great Benefits Package -** **No Weekends -** Our client, a busy franchised car dealership, in Oxford has the requirement for a Service Advisor to join their successful Aftersales team. **Responsibilities** As a Service Advisor your responsibilities will include: - Meet and...