Graduate Operational

**Operational and Environmental Leadership Graduate Programme**

**LET’S CUT STRAIGHT TO IT**

**Taking care of ‘one of life’s essentials’ is our purpose and we want you to be part of it.**

**Supplying wholesome drinking water, treating wastewater and recycling this back to the environment responsibly is no mean feat for our operational arm of the business, Customer Operations. We serve around 8 million people across the Midlands and Wales and unlike other businesses, our delivery is non-negotiable. It’s a matter of life.**

**Many of our employees are also our customers, so we truly take pride in what we do Employing people from across our communities and beyond, Severn Trent is an exciting and inclusive place to work - a place where you can be curious, can be ‘Wonderfully You’ and where you can truly make an impact to our environment, now and for future generations.**

**LET’S TELL YOU MORE**

Fancy yourself as a future operational leader responsible for delivering ‘One of life’s essentials’, or an environmental specialist working responsibly and for the long term to protect our water quality and the environment?

Our Operational and Environmental Leadership programme will help you gain an understanding of the fundamentals of what we do whilst building the foundations to become our future operational managers or environmental technical specialists.

You'll be working at the core of the business within Customer Operations where no two days are the same and in teams which operate 24/7. You’ll learn how our water is sourced, regulated and treated, how we treat waste responsibly and recycle this back to the environment, and how we strategically plan to make sure we can deliver our current and future environmental and company ambitions.

**HOW THE PROGRAMME WORKS**

**Placement 1 -** You’ll spend 12 months gaining foundation knowledge and skills across Customer Operations helping you to understand the water and customer journey.

**Placement 2**:

- You’ll then spend 6 months understanding our business strategy and performance drivers to help develop your commercial acumen.

**Placement 3 -** After an exciting 18 months learning the fundamentals, you’ll make a decision about your off-scheme position, and then spend your final 12 months buddying someone already carrying out this role so that you can develop your capability either as an Operational Manager, or as an Environmental Technical Specialist.

**TYPICAL OFF-SCHEME ROLE**

Off-scheme you will step into either an;
- Operational Team Manager role.

For example, managing a Water Treatment works, responsible for providing clean and safe drinking water to our communities.
- Environmental Technical Specialist role.

For example, working across the business and with external stakeholders to deliver our environmental ambitions.

Please note you will be expected to travel frequently to other sidtes, including Coventry for training and meetings.

**Programme Duration**:30 months**

**Starting Salary**:£29,056**

A **full driving license** and **access to your own vehicle** is **required** in this role.

**WHAT WE’RE LOOKING FOR**

We want our employees to care and to have a genuine passion for what we do as a business. We need people who want to make a difference in providing a vital service to our customers, now and for the long-term. We’d love you to be someone with
- Resilience - you work well under pressure
- A ‘can do’ attitude - willing to get stuck in, take accountability for decisions and actions and who takes pride in their work
- A love of variety in a role and an ability to adapt to a dynamic, fast-paced working environment
- Ability to quickly prioritise tasks and the initiative to dive head-first into problem solving. No two days are the same on the front line and not every day goes to plan, so you’ll need to be quick on your feet to respond
- Excellent communication and collaboration skills and enjoy working with multiple teams
- Ability to analyse and interpret information and effectively communicate this to different team members and audiences
- Ability to travel freely across our patch to visit different sites and travel to meetings and training days
- Courage to step up to the plate by supporting out of hours and stand-by rotas
- Curiosity to learn quickly in a reactive and dynamic working environment

**DIVERSITY AND INCLUSION**

At Severn Trent we are passionate about our people. We want to make sure that we continue to foster a more diverse, inclusive, and cohesive culture that represents the communities and customers we serve. We’re making sure we keep up the progress with our wonderful working groups - LGBTQ+, Women in Operations & STEM, Disability and Ethnicity, who help us with our commitments.

Find out more about our commitments to Diversity and Inclusion at Severn Trent.

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**Click here to find out more**

**HOW WE’LL REWARD AND CARE FOR YOU IN RETURN**

It’s not just a job you’ll g