Security & Parking Officer

Do you aim to deliver exceptional service within a high-performing team? Are you a pro-active team player who enjoys the variety that each day can bring? Join our Security and Parking team ensuring our staff, patients and visitors enjoy a safe environment and a positive experience on our sites.
You will conduct patrols, respond to incidents, write reports, and enforce the site traffic policy. IT literacy and digital competence will be necessary for receiving and reporting on handheld devices.
Your clear, advanced communication skills will be vital in managing complex situations. The ability to put people at ease and make calm, quick, justified decisions with autonomy will be crucial as you may be interacting with individuals with mental health difficulties, dependency, learning difficulties or who are distressed or confused.
Previous security experience is essential and we would be delighted to hear from those with a police or military background.
Benefits include enhancements for antisocial hours, access to the NHS pension scheme and a range of progression opportunities.
**You must**:
hold and maintain a valid SIA license
hold a full UK driving license
be able to undertake the physical and mental demands of the role
As a Security and Parking Officer at North Bristol NHS Trust you will provide a pro-active, well presented, professional, uniformed security presence working unsupervised, days, nights, and weekends.
**You will**:
respond to incidents on Trust property including undertaking investigations into suspicious behaviours or criminal activities such as theft and anti-social behaviour
provide a security presence to support clinical staff, attending clinical incidents to provide support and assistance to clinical staff
protect Trust property from malicious damage and theft promoting a safe, positive environment to reduce the potential for crime
accurately record every incident, gathering all relevant information, and completing detailed reports
communicate clearly and effectively with the ability to listen and empathise
on a rotational basis, maintain an effective security presence in the Emergency Department (ED) areas, promptly intercepting poor behaviours and ensuring the ED patient service is not impacted or disrupted
assist with fire alarm evacuations
uphold and enforce the Trust Parking policy
The position is full time working 37.5 hours per week with shift patterns on a rota basis including days, nights, and weekends.
Previous applicants need not apply.
Applicants who are invited to interview must be able to attend in person.
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.
Provide a pro-active, well presented, professional, uniformed security presence for North Bristol Trust.
Take the lead responding to incidents on Trust property including undertaking investigations into suspicious behaviours or criminal activities such as theft and anti-social behaviour.
Remaining calm and professional under pressure during incidents, especially highly stressed and emotive events.
Be ready to respond to every incident, always being prepared in case of alarm activations, violence & aggression, and other significant events. Responding to all security incidents with a high sense of urgency.
Where called upon to support clinical staff, assist with the detention of patients under the Mental Health Act 2007 and Mental Capacity Act 2005.
Provide a security presence to support clinical staff. Attend clinical incidents to provide support and assistance to clinical staff including, where necessary, the appropriate and lawful use of clinical holding and physical restraint.
Ensure the safety, security and welfare of Trust staff, patients, and others. Protect Trust property from malicious damage and theft. Promote a safe, positive environment to reduce the potential for crime.
Accurately record every incident, gather all relevant information, and complete detailed reports.
On a rotational basis, maintain an effective security presence in the Emergency Department (ED) areas, promptly intercepting poor behaviours and ensuring the ED patient service is not impacted or disrupted.
Detect and investigate any crimina