Bill Payment Administrator
5 days ago
Bill Payment Administrator
Salary £21,700
We are currently recruiting for a Bill Payment Administrator to join our amazing Bill Payment Team.
If you’re presently working in a Bill Payment Administration role or as an Administrator with invoicing experience, we would love to hear from you We provide our policyholders and providers with an efficient and effective claims payment process, within agreed productivity and quality service targets. Cases can require a high level of technical knowledge and be of a complex nature. Some medical knowledge would be useful but not essential.
A bit about the job:
As one of the Billing Payment Administrator, you will be responsible for paying invoices in accordance with agreed guidelines, obtaining further information where necessary and resolving customer/provider queries via the telephone. You’ll naturally develop and maintain effective relationships with internal and external customers.
An effective communicator and team player you’ll have knowledge of bill payment processes, fraud and impacting legislation which enables the effective settlement of invoices. Along with experience in a customer-based role will ensure you understand the principles of great customer service and how you can make a difference to our business.
Skills and experience we’re looking for:
- Good knowledge of bill payment processes, fraud, impacting legislation and invoicing- Basic experience/knowledge of Microsoft Word and Excel, along with the ability to work in a team and able to manage your own time- Comfortable with sharing ideas for process improvements to Team Manager to support continuous improvement- Enjoys sharing best practice and learning experiences with peers to improve performance and boost team morale- Experience with transformational journey is favourable however not essential
What you’ll get for this role:
Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.- Salary £21,700 (depending on location, skills, experience, and qualifications)- Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s.- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.- 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme- Brilliantly supportive policies including parental and carer’s leave- Flexible benefits to suit you, including sustainability options such as cycle to work- Make a difference, be part of our- Aviva Communities
- and use your 3 paid volunteering days to help others- We take your wellbeing seriously with lots of support and tools
- Take a look
to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone:
We’re inclusive and
welcome everyone
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look
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