Porter (Nights)
2 weeks ago
**Night Porter (Part Time)**
**Salary**:£14.19 per hour (plus an additional £1.32 p/h night allowance) OTE £15.51 per hour
**Location**:Cambridge, St Edmunds College (free onsite parking, when available)
**Permanent, Full Time - working predominately 10:30PM to 07:00AM on a 3 on 5 off shift pattern.**
The role of Porter is very varied, from being the first point of contact for students, Fellows, staff, and visitors’ queries. The Porter’s role also covers security, reception, and emergency response.
The Porters’ Lodge provides a vital role in the running of the College. They are expected to provide a professional, friendly, and welcoming reception style service, whilst also overseeing the College rules and regulations.
**Job responsibilities**
- Greeting visitors - acting as the first point of contact both virtually and face to face.
- Providing a welcoming checking in service for students, guests and staff as appropriate whilst ensuring access control.
- Being the first point of contact, dealing with emergencies (security, fire and first aid).
- Ensuring all accommodation systems are up to date.
- Contacting facilities support out of hours.
- Checking vehicle parking rights, issuing notice, and reporting accordingly.
- Carrying out security patrols and having an oversight of the security cameras.
- Be aware of individuals on site and challenging unknown persons.
- Recording delivery and sorting/ franking of parcels and post.
- Recording of cash receipts from students, staff and visitors and actioning appropriately. Storing cash and financial details appropriately.
- Top-up meal cards.
- To make room bookings.
- Proactively support all the colleges events as required.
- Assisting in all procedures/events for the start of term/end of terms.
**What we need**
- Experience in Customer Service, reception or Conference/Hotel environments.
- Experience of using Microsoft Word, Excel and IT systems.
- Experience in a college or security/ site safety environment is **desirable.**
If you feel that you fit most but not all of the above criteria, we would still love to hear from you.
**As well as a great salary and friendly team you will also receive**:
- Working daily allowance for food and drinks*
- Free onsite car parking (where available)
- 25 days holiday plus bank holidays
- Generous pension contributions
- Discounts at restaurants, shops & more
- Outdoor gym
- Access to LinkedIn Learning & Business Disability Forum
**Job Types**: Part-time, Permanent
Pay: £14.19 per hour
**Benefits**:
- Additional leave
- Company pension
- Discounted or free food
- Free parking
- On-site parking
Schedule:
- 8 hour shift
Work Location: In person
Application deadline: 08/09/2024
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