Team Support Officers

**Details**:
**Reference number**:

- 293620**Salary**:

- £21,475 - £25,303- Please note, the starting salary will normally be offered at the minimum of the band.**Job grade**:

- Administrative Officer
- Other- Team Support**Contract type**:

- Temporary
- Fixed Term
- Secondment**Length of employment**:

- 12 months**Business area**:

- WP - Chamber and Committee Service - We are recruiting for temporary roles within the Senedd Business Directorate, which includes the Chamber and Committee Service, Policy and Legislation Committee Service and Strategic Transformation Service, We are also looking to recruit a number of Te**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Flexible working, Full-time**Number of jobs available**:

- 3Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Agile - This role will be flexible, with a mix of working in the office and working from home. You will receive the necessary support and equipment to allow you to work from home.About the job

**Job summary**:
This is an exciting opportunity to work at the heart of Welsh democracy within the Senedd’s Business Directorate. You will be working directly with Senedd Members, senior officials, stakeholders and the public during an important time for Welsh politics.

As a member of the Senedd Business Directorate, you will be required to ensure that Senedd business such as support to Senedd Committees, the Table Office, and the Independent Remuneration Board is managed smoothly and effectively and that Members of the Senedd and staff receive a high standard of service. This includes ensuring that practical arrangements for Senedd business such as committee meetings are in place and, working with the Deputy Clerks, ensuring that all relevant documents relating to the meetings are published in a timely manner.

The posts involve regular contact with Members of the Senedd and their and their support staff, staff of the Welsh Government, senior staff of the Welsh Parliament and a range of external stakeholders and committee witnesses.

These opportunities are to provide support to teams across the Senedd Business directorate, predominately to the Senedd’s Committees.

**Job description**:
**Key tasks**:
The posts involve providing a wide range of support as part of a clerking team, including:

- Meeting and greeting external witnesses and Welsh Government Ministers and their officials, and responding to any queries that they may have about the meeting (such as the format of the meeting and how to use translation equipment) both at physical and virtual meetings;
- Support virtual and hybrid Committee meetings using virtual platforms (Zoom and Teams);
- Working with the clerking team and other departments in the Senedd (such as Translation, ICT and Estates and Facilities Management) in making the domestic and technical arrangements for committee meetings and possible external visits;
- General administrative tasks in relation to supporting Senedd Business
- Attention to detail when sending out correspondence and managing a correspondence log;- Supporting the Committee with social media content;
- Updating webpages including the newsfeed;- Organising travel and meeting arrangements for Members of the Senedd and Officials;
- Distribution and collation of invitations/responses to consultation exercises;
- Using the Senedd Business management system (SBMS) to publish documents on the Senedd webpages and to keep relevant homepages up to date;
- Assisting the team with the development of papers and supporting the internal team meetings which take place to manage the work programme of the committee;
- Supporting the administration of Cross-Party Groups and Written and Oral Questions.

**Person specification**:
Job Specific criteria:
1. Excellent organisational skills with accuracy and attention to detail and ability to manage workload in a timely manner.

2. Excellent oral and written communication skills with the ability to work with a diverse range of people at all levels to provide a professional, friendly service, (these may include members of the public, Members of the Senedd and senior staff etc).

3. Experience of using Microsoft Office packages including Word, Outlook and Excel in a business or educational setting to a competent standard and an aptitude for learning to use new software packages.

Desirable criteria:
**Benefits**:

- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%

Things you need to know

**Selection process details**:
Feedback will only be provided if you attend an interview or assessment.**Security**:

- See our vetting charter (opens in a new window).- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirem