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Ao Administration Officer

2 weeks ago

Ashby de la Launde, United Kingdom Ministry of Defence Full time

**Details**:
**Reference number**:

- 380854**Salary**:

- £26,235- Per annum, pro rata for part time- A Civil Service Pension with an employer contribution of 28.97%**Job grade**:

- Administrative Officer- AO**Contract type**:

- Permanent**Business area**:

- MOD - Strategic Command - Defence Medical Services (DMS)**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Full-time, Job share**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Department of Community Mental Health, RAF Digby, Ashby De La Launde, Lincolnshire LN4 3LHAbout the job

**Job summary**:
Here at Defence Primary Healthcare (DPHC) we are an inclusive and dedicated team responsible for medical support to entitled personnel.

We are looking for an organised, enthusiastic and adaptable Administration Officer (AO) with excellent communication and IT skills to join our team at RAF Digby.

This role is offered at 37 hours per week. If you think this could be for you, please apply

**Job description**:
**_ Strategic Command Transformation_**

**Person specification**:
Duties and responsibilities include, but are not limited to:

- Providing full administrative support to all doctors, clinical staff, and reception duties within the DCMH. This will include managing clinics and organisation
and management of appointments.
- Liaising with stakeholder units, providing recall and statistical data when requested.
- Covering the reception duties and ensures that a high standard of administrative support is maintained to allow a safe and effective delivery of Mental Healthcare.
- Liaising with patients, Medical Officers, and Medical Facilities to ensure correct patient contact details, arranging of appointments and dealing with any
queries.
- Ensuring that all referrals are brought to the attention of the nurse team leader for action.
- Collating all medical statistical information (associated with Key Performance Indicators (KPI) and the Mental Health Dashboard).

Please refer to the Job Description and Person Specification for further details.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Communicating and Influencing
- Changing and Improving
- Delivering at Pace
- Managing a Quality Service

**Benefits**:

- Alongside your salary of £26,235, Ministry of Defence contributes £7,600 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- A Civil Service pension
- Access to join the station gym
- Onsite cafe & shop
- Free parking
- An inclusive working environment
- Learning and development tailored to your role

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.

There will be no reimbursement for any travel expenses for the interview.

Requests to work flexibly and/or part time will be considered, taking into account business needs. Please note the salary will be pro-rata where part time hours are undertaken.

Please see the link to our Youtube channel for advice preparing your best responses with some hints and tips on answering behaviour based questions. Hints and tips such as: Your behaviours can be based on situations from work, volunteering or home; match your situation to the behaviour requested and how to use your 250-word limit.

This post does not offer any assistance with relocation allowances.

Feedback will only be provided if you attend an interview or assessment.**Security**:
See our vetting charter (opens in a new window).- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)**Working for the Civil Service**:

- The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).-
- The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and w