Account Handler

**Introduction**

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate.

You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.

Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.

If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

**Overview**

Would you like to join a team of expert Insurance Account Handlers? Our encouraging and ambitious team are looking to hire the newest member to join their dynamic office.

Working for a global strength in the insurance market, responsible for servicing accounts in an efficient, flexible manner.

Supporting your peers to meet client demands, achieve both renewal retention and growth rates.

You’re driven, hardworking and business focused, whilst keeping our clients at the heart of your actions.

**How you'll make an impact**

- Maintain and grow your book of business by chasing and securing new business leads
- Control the renewal and new business processes for your clients. Gather information from Clients and Prospects using superb communication skills
- Openly discuss renewal terms with customers and seek alternatives to discuss with them. Talk to brokers and gain access to the most competitive terms that meet your clients’ objectives
- Meet with clients as appropriate, it's here that your interpersonal skills will shine
- Assess account queries and credit control matters, resolve efficiently and raise any concerns with the right team

**About You**

- Previous experience working within a similar role is essential
- A strong working knowledge of general insurance products, services, classes of insurance
- Strong knowledge of client market and insurance industry network, London Market, Lloyds and Industry
- Holding/working towards one of the Chartered Insurance Institute Qualifications: Dip CII/ Cert CII is preferred (we can also provide support in pursuing this)
- Due diligence in administration, policy documents and processes
- Excellent client service focus; the customer is always your top priority
- Generate and driving new business using exceptional communication and interpersonal skills
- Actively deal with ambiguity and have outstanding accuracy and attention to detail
- Continually building your industry knowledge and seeking development
- Eligible to work in the UK

LI-JJG

**Compensation and benefits**

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the **minimum core benefits** you’ll get, depending on your job level these benefits may improve:

- Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
- Defined contribution pension scheme, which Gallagher will also contribute to
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
- Income protection, we’ll cover up to 50% of your annual income, with options to top up
- Health cash plan or Private medical insurance

**Other benefits include**:

- Three fully paid volunteering days per year
- Employee Stock Purchase plan, offering company shares at a discount
- Share incentive plan, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back-up family care
- And many more

**We value inclusion and diversity**

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process mo