Case Management Assistant

6 days ago

Stafford, United Kingdom Tula Medical Negligence Experts Limited Full time

**Case Management Assistant**
**Location**: Stafford, ST16 3HS
**Hours**: Full-Time, Hybrid, 9:00 AM - 5:00 PM
**Salary**: £26,000 - £28,000 per annum (depending on experience)
- Tula is a growing company providing medico legal expert witness services and specialist assessment, rehabilitation, and case management services to individuals and families who are rebuilding their lives after a catastrophic injury._
- Tula are committed to the needs of our clients and we ensure that they receive the highest standard of service possible. We are currently seeking a Case Management Assistant (CMA) to join the existing team of to provide a full range of support services to our operations team, case managers and clients._

**The Role**

To take on a broad spectrum of tasks which can range from basic admin tasks such as formatting documents, minuting meetings, IT system management, HR onboarding for case management associates, dealing with referrals and answering calls, to sourcing and booking holidays, making transport arrangements, ordering equipment and organising social excursions and events for clients.

Other tasks could be around helping to organise department/company training away days and events or putting together newsletters and producing audit documents.

**Skills and Qualifications**

This is a varied role, and the successful applicant will need to demonstrate their ability to:

- Organise and prioritise tasks effectively in a busy office environment
- Communicate clearly and professionally
- Be confident in telephone communication
- Use/learn own in-house database apps

To succeed at this role, you must enjoy being part of a team, be adaptable and flexible, and happy for the variety of tasks that will be presented to you.

This is a role which will be unlike any other role you may have done before This role is all about supporting clinical professionals to provide the best possible solutions and outcomes for their clients who have suffered a catastrophic injury.

**Benefits**
- The successful applicant will be provided with excellent training and support by the existing team, who all work openly and collaboratively to ensure that all tasks are completed to a high standard and within the required time frames.
- You will also receive in-house training in safeguarding and on understanding the impact of Catastrophic Injury
- Enhanced Annual Leave
- Enhanced Bereavement Leave
- Employee Assistance Programme (EAP)
- Discounts via Bright Exchange
- Free On-Site Parking
- Child Friendly Office
- Dog-Friendly Office
- Corporate Team Days
- Birthday Leave

Join a compassionate and expert team making a real difference in people’s lives. If you're ready to bring your skills to a meaningful and rewarding role, we’d love to hear from you.

**Job Types**: Full-time, Permanent

Pay: Up to £28,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Company pension
- Free parking
- On-site parking
- Referral programme

Ability to commute/relocate:

- Stafford ST16 3HS: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- At least 1 year of working in a clinical environment.

**Experience**:

- Administrative: 2 years (preferred)

Work Location: Hybrid remote in Stafford ST16 3HS

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