Field Service Engineer

2 weeks ago


Oxford, United Kingdom Lucid Support Services Ltd Full time

**Senior Field Services Engineer - Oxford**

We are currently recruiting for a Senior Technical Engineer to join our customers Field Services team on an initial 3-month contract. The main purpose of this role is ensuring our client's systems and network infrastructure smooth running and providing escalatedtechnical support.
- Cover engineer for Senior and L2 engineers at various client site locations including Oxford, London, Tring, Luton and Milton Keynes
- Provide Level 3 Server, Network, and Desktop Technical Support, diagnosing customer issues, and providing a high level of the first-time fix.
- Log all customer issues, queries, and requests into the ticket management system.
- To action Hardware configurations and software installations.

Technical knowledge will include:

- Microsoft Windows Server
- Microsoft Office 365
- Active Directory & Exchange
- Microsoft SharePoint
- Microsoft Azure
- Microsoft Intune
- Firewalls, Router & VPN Technologies
- Networking Technologies
- VMWare



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