Corporate Insurance Client Director/ Senior Account

Posting Description:
**Insurance Client Director - Corporate (Chelmsford/London)**

**We’re hiring**

Do you have the skills to successfully manage Corporate clients? Are you looking for the chance to build a career at a leading risk advisor and insurance broker?

Then we have a great opportunity for you

Aon are currently recruiting a Client Director / Senior Account Executive to join our Corporate team in Chelmsford. This is a hybrid role - which can work from our Chelmsford or London office and home-based working.

The primary responsibility of the role is to take on the role of Client Director for a portfolio of clients, identifying Client’s risk needs and utilising the best of Aon’s wider offering to design and deliver a profitable Scope of Service Agreement and act as the senior contact between certain clients and Corporate, supporting Client Managers.

**Aon is in the business of better decisions**:
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like**:
Identify each client’s service requirements and lead the client service team to ensure service meets agree standards.

Handle client expectations: keeping them informed of progress and communicating with them as appropriate, and taking appropriate and timely action to identify and correct problems.

Ensure delivery to highest standard using best practice processes and conducting regular reviews with clients, issuing meeting minutes promptly after meetings.

Maintain client files in accordance with agreed procedures, keeping records complete, accurate and up to date.

Assist to achieve the annual revenue target for clients.

Drive the highest level of service to each Client, within area of responsibility, in line with the agreed client service tools.

Act as senior relationship manager for designated clients, co-ordinating client relationship management across the whole of Aon. Build senior level relationships within their Clients.

Look for new sales opportunities which may include selling additional Aon services and work with the New Business Developers in supporting future client visits.

Develop and support less experienced team members in the achievement of their objectives through coaching and mentoring.

Attract, develop and retain talented individuals in line with business plans.

Work with the Commercial Insurance leadership team to develop a working environment where people are positive, motivated and enthusiastic.

Work with the leadership team to improve key ‘cultural’ characteristics of the overall corporate business: enthusiasm, client focus, innovation, accountability.

Contribute to the development of strategy through the Area leadership team.

Liaise with other team managers and line management to ensure effective working relationships between the Client Management, Broking and Client Service teams, so that together they drive revenue and profit growth.

Instil a culture of collaboration, effective communications and professionalism. Act as the Aon point of contact in the local market place.

Compliance with regulatory requirements and business procedures.

Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

Promote all compliance related requirements throughout the region and identify opportunities for process improvement.

**Skills and experience that will lead to success**:

- FCII/ACII or equivalent preferred
- Experience within Global Commercial Insurance / Corporate Insurance
- Consistent record in developing relationships and working with senior individuals within the organisation
- Working knowledge of Risk Management Concepts
- Commercial understanding of business - market forces
- Understanding the insurance market dynamics
- Strong technical knowledge in all major and pecuniary classes
- High level of knowledge of Aon products, services and systems (such as AonLine and GRIP) Good negotiating, listening and communication skills
- Sales skills

**How we support our colleagues**:
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

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