Housing Support Assistant

2 weeks ago


Cambridge, United Kingdom University of Cambridge Full time

**Housing Support Assistant**

**The Role**:
**About you**:
In order to succeed in this role, you will join us with:

- Demonstrable experience in a customer-facing role, used to managing a broad range of enquiries and operating in a customer focused, reception environment
- An ability to rapidly assimilate information and processes with respect to the University, the Cambridge property market, and Housing Services processes
- An understanding of UK tenancy management processes and procedures, including a basic understanding of Housing Legislation
- Clear, confident and effective communication skills, both verbal and written
- An ability to identify specific Housing issues and needs and deliver tailored solutions accordingly
- Competent in the use of Microsoft and database packages, including tenancy management software systems

**Benefits of working at the University of Cambridge include**:

- Competitive rates of pay with automatic service-related pay progression and annual cost of living increases
- Generous annual leave allowance
- Flexible working opportunities
- Generous maternity, adoption and shared parental leave entitlement and other family-friendly schemes (e.g. workplace nurseries)
- An auto-enrolment pension scheme, with a generous employer contribution
- Travel benefits and retail discounts at over 2,000 local and national stores
- Schemes to support with relocation

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

**Job Types**: Full-time, Permanent

Pay: £26,942.00-£30,805.00 per year

Work Location: In person

Reference ID: BA45729


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