Trainee Service Coordinator

1 week ago

Lisburn, United Kingdom Industrial Temps Full time

**Nursing & Caring Direct,** based in **Lisburn** are a leading care staff provider operating with all the trusts throughout Northern Ireland. They now require a **Trainee Service Coordinator** to join their team.

**Hours of work**: Monday to Friday 8.30am - 5pm (37.5 hrs per week including 1 hr break)

**Salary**:Starter salary £23,500 pa (to be reviewed after 6 months)

**Duties and Responsibilities**:

- Assisting Service Managers in Liaising with clerical, medical & professional staff at all levels if & when required
- Assisting Service Managers in Co-ordinating and managing Health Care Assistants within their allocated work setting.
- Liaising with all stake holders associated with our clients in a confidential manner adhering to strict policy and procedures
- To assist with general office administration when required
- To participate in Care Worker reviews, appraisals and spot checks
- Maintain and update CRM systems accordingly
- Maintain Service User files and records located securely in the Nursing & Caring Office and in the Service User homes
- Adhere to regulatory requirements
- Any other duties that may be assigned
- Participate in the on-call rota
- Attending relevant training, seminars workshops as and when required
- Ability to establish and maintain effective working relationships with other employees and the public.
- Adhere to all Nursing & Caring Direct Policies and Procedures
- Knowledge of office procedures and practices.
- Ability to communicate clearly and effectively both orally and in writing.

**Job Criteria**:

- Possess a minimum NVQ/QCF in Health & Social Care/Care Management is preferred but not essential
- Computer literate (i.e. Excel, Word, Outlook)
- Previous working knowledge of a Healthcare/Domiciliary software package is desirable but not essential as full training will be provided
- Be able to work in a fast-paced environment and have the ability to multi task and prioritise
- Have a full driving licence and access to car
- Have good communication skills and be an excellent team player
- Be self motivating using own initiative when necessary
- Have excellent English both written and spoken

**Benefits**
- 31 holidays to increase to maximum 36 days during course of employment
- Private medical (to include dental & optical)
- Stakeholder pension scheme
- Uniform provided
- Opportunity for development

**Additional Information**:
NURSING & CARING DIRECT IS AN EQUAL OPPORTUNITIES AGENCY & EMPLOYER

**Job Types**: Full-time, Permanent

Pay: £23,500.00 per year

**Benefits**:

- Company pension
- On-site parking
- Private dental insurance
- Private medical insurance

Schedule:

- Monday to Friday

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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