Casual Guest Relations Assistant
1 week ago
Are you passionate about hospitality and delivering magic guest service?
This is something that all employees at Switch Hospitality have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay.
Our wide range of employee benefits and personalised training and development plans ensure that our team **love where they work**. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.
We now have an exciting opportunity for a Guest Relations Assistant to join our Guest Relations Department.
As a Guest Relations Assistant you will be required to **master the art of versatility** and **inject some energy** whilst completing a variety of duties.
The main duties expected within the role are:
- Address guests' service needs in a professional, positive, and timely manner.
- Assist guests with needs such as booking dining reservations, activities and additional service requests.
- Thank every guest upon departure, invite them to return, and wish them a fond farewell.
- Encourage positive guest feedback on our online feedback platforms.
- Respond online to guests reviews and provide solutions.
- Provide assistance to all guests where requested.
- Assist other employees to ensure proper coverage and prompt guest service.
We are continually evolving, and our team do too, there is no red tape or corporate conflict with us
**We Evolve - You Evolve - We Grow Together
-
Casual Guest Service Assistant
2 weeks ago
Birmingham, United Kingdom Holiday Inn Express Birmingham South Full timeJob Advert Are you passionate about hospitality and delivering magic guest service? This is something that all employees at Holiday Inn Express Birmingham - South have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay. Our wide range of employee benefits and personalised training and...
-
Casual Guest Service Assistant
1 week ago
Birmingham, United Kingdom Holiday Inn Express Birmingham South Full timeJob Advert Are you passionate about hospitality and delivering magic guest service? This is something that all employees at Holiday Inn Express Birmingham - South have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay. Our wide range of employee benefits and personalised training and...
-
Food and Beverage Guest Service Agent
4 days ago
Birmingham, United Kingdom Pentahotel Full timeCould you be our friendly face for pentahotel Birmingham? pentahotel Birmingham is looking for a dedicated professional to join our friendly and well regarded Food and Beverage teams as a Casual Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed...
-
Casual Housekeeping Assistant
2 weeks ago
Birmingham, United Kingdom Apart hotel Full timeJob Advert Are you passionate about hospitality and delivering magic guest service? This is something that all employees at Aparthotel have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay. Our wide range of employee benefits and personalised training and development plans ensure that...
-
Guest Relations Executive
4 days ago
Birmingham, United Kingdom Office Angels Full time**Normal hours**: Monday to Friday 9am-5pm **Salary**: £23,000-£26,000k (depending on experience) **Location**: Hagley Road, Birmingham Office Angels are proud to be partnering with a Fast-growing company in which they specialise in property rental and property management services. They are looking for a Guest Relations Executive to going their busy...
-
Casual Housekeeping Assistant
2 weeks ago
Birmingham, United Kingdom Atlas Hotels Full time**Hours**:Will be as required - Further details given at interview** **Salary**:£11.44 per hour + Holiday Pay** **Atlas Hotels** is hiring a **Casual Housekeeping Assistant (Linen Porter/PA Cleaner)** right now at the **Hampton by Hilton Birmingham Jewellery Quarter** Want an enjoyable job role with tons of variety day to day? You've come to the right...
-
Casual Event Staff
2 weeks ago
Birmingham, United Kingdom Hunters 4 Staff Ltd Full time**Hunters 4 Staff** are pleased to be recruiting for **Casual Event Staff **to work with our clients in the Staffordshire area. Are you looking for _**flexible work**_? Do you have experience in Hospitality and Events work? Do you want to earn money around other commitments (e.g University)? **Responsibilities May Include**: - Set up and prepare event...
-
Casual General Support Assistant
7 days ago
Birmingham, United Kingdom Holiday Inn Express Birmingham South Full timeJob Advert **Casual General Support Assistant (Days & Nights)** Are you passionate about delivering magic guest service? This is something that all employees at Holiday Inn Express Birmingham - South have in common. It is their dedication to creating a home away from home to ensure that residents enjoy their stay. Our wide range of employee benefits and...
-
Casual Conference
2 weeks ago
Birmingham B, United Kingdom Switch Hospitality Full time £15,000 - £25,000 per yearJob AdvertAre you passionate about hospitality and delivering magic guest service?This is something that all employees at Park Regis Birmingham have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay.We believe that our employees are the key to magical guest service, for this we look for a...
-
Casual Guest Experience Expert
2 weeks ago
Birmingham B SJ, United Kingdom Delta Hotels by Marriott Birmingham Full timeAre you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to...