Warehouse Support Operative

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

**Our values and behaviours**

Delivering the exceptional, every day
- **Our purpose**: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day
- **Our promise to our people**: a place to work where you can thrive and be your best every day
- **Our promise to our customers**: a trusted partner creating exceptional environments for your customers and people, adding value every day
- **Our culture - our core values and how we behave**:

- **We are one Mitie**:we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie
- **We are built on integrity and trust**:integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie
- **We go the extra mile**:whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA
- **Our diversity makes us stronger**:we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal
- **Our customers' business, is our business**:we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do

**Job objectives and responsibilities**
- Maintain high standards of service continuity to ensure support is provided for prompt delivery and collection of raw materials and finished products between B13 Warehouse and B2 production areas
- Specific tasks and objectives will be agreed with the individual at regular intervals in order to meet changing operational needs of the business

**Main duties**

**Main Operations**:

- To support Logistics & Warehouse operatives by the safe operation of ride on & push pallet trucks & pallet inverters to move, load, wrap and safely store palletised products on site.

**Standards/SLAs**:

- All activities conducted as part of this service will be carried out in line with the GSK procedures and policies that apply.
- Ensure full compliance to GXP operating standards of PPE, paperwork and conduct where applicable. To comply with GSK and Mitie PSOPs for standard working practices
- Ensure good standards of housekeeping in all areas used by the Distribution and Logistics team
- Report all damage and maintenance required on equipment to GSK immediately to avoid service disruption. To report any non-conformances to Mitie line management

**People**:

- Escalate any individual or team issues to Distribution & Logistics Team leader
- Patricipate in scheduled and ad hoc Mitie Tool Box Talks.
- Participate in client MyLearning and Mitie Learning Hub training requirements and ensure 100% compliance to KPIs
- Carry out any other reasonable requests

**Health & Safety**:

- Report all accidents, incidents and hazard reports through the appropriate Mitie and GSK channels immediately
- Ensure all storage areas for chemicals, fuel and cleaning equipment within Mitie's control are kept to the required standard of cleanliness and organisation, and equipment is in safe working order
- Be fully conversant with COSHH principles and to have a full working knowledge of all equipment used by Mitie, materials and agents
- Complete the daily vehicle checklists prior to use, in line with GSK's procedures and policies regarding the safe use of mechanical handling equipment. Report any issues immediately to GSK's outbound team
- Ensure personal hygiene and appearance is of the highest standard and full uniform and PPE provided is worn whilst on shift
- Ensure that company and statutory regulations of Health and Safety are adhered to at all times, promoting good safety habits and methods of work
- All activities conducted as part of this service will be carried out in line with the GSK procedures and procdeures.

**Person Specification**
- Flexible approach to working environment
- Ability to communicate effectively and foster good working relationships both internally and with client
- Ability to perform well under pressure and independent of supervision

**Health and Safety responsibilities**
- Follow Group and company policies and procedures at all times
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment
- Use