Housing Graduate

**About The Role**:
Are you a recent graduate with an interest in a career in Housing? Do you have a positive attitude, with a passion for learning and making a difference? If so, we want to hear from you.

Our customers sit at the heart of what we do. We are committed to delivering an outstanding customer experience, reducing their effort and supporting their tenancies, neighbourhoods and communities. You will be working as part of a dedicated team to support this. You will gain an understanding of all the elements of Housing Management that ensure the delivery of an efficient, effective, and responsive Housing Management service to our customers.

You will spend time in the following teams to ensure you have a wide reaching experience across our Housing directorate.
- Lettings
- Tenancy Sustainment
- Income and Service Charges
- Customer Service Centre
- Service Improvement
- Homeownership and Commercial
- Neighbourhood Hub
- Housing Management

This opportunity is being offered on a full time, fixed term basis for a period of 2 years.

**A place on the GEM Programme**:
We support your personal and professional development with a place on the GEM Programme, an award-winning programme which is nationally recognised for its outstanding work in building careers in housing. During the programme, you’ll be involved in inspiring developmental opportunities across a 12-month period and have unrivalled opportunities to build your networks.

To find out more about the GEM Programme please click here.

To be considered for the role of Housing Graduate, you will be/ have:

- A degree in any discipline.
- A positive, can do attitude.
- A real desire to learn and develop.
- Strong written and verbal skills with excellent interpersonal skills - able to build a rapport easily.
- Confident with technology and embracing change.
- A collaborative team player.
- Committed to service excellence and improvement.
- Committed to our values and the social housing sector including the principles of involvement, equality and social justice.

**What we offer**:
- Discretionary Bonus scheme-
- 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave-
- Health Cash Plan including dental and optical cover (worth up to £1,100 per annum)-
- Lifestyle discounts portal and internal supplier discounts offer great savings-
- Defined Contribution pension scheme - employer contribution of 6% - 9%-
- Learning and Development including coaching and professional qualification support-
- Death in Service benefit (3 x salary)-
- Family Friendly policies-
- Employee Assistance Programme-
- Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs-
- Cycle to Work scheme-
- Car Benefit scheme-
- Volunteering days**About The Company**:
LiveWest provides over 39,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 7,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.

As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone.

As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please click here.