Compliance Specialist

**Job Title: HUB Compliance Specialist**

**Location: Reigate - Hybrid (minimum of 40% office, remainder at home)**

**Full time - 35 hours**

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**The Role**

The purpose of this role is to support the Head of Compliance, HUB and the HUB Compliance Manager by making a significant contribution to the effectiveness of the HUB Compliance team through the provision of timely and accurate support and guidance, andanalysis of regulatory risk in respect of projects and business as usual activities.

We are looking for a pro-active individual to support the HUB distribution function to examine quality throughout their operations and to help ensure they operate within a strong and positive compliance culture

**Examples of Key Activities**
- Identifying and helping to resolve any HUB Financial Solutions (HUB-FS) and HUB Pension Consulting (HUB-PC) advice or non-advice service issues and breaches that may arise.
- Supporting the investigation and resolution of advice and complex complaints relating to HUB-FS and HUB-PC.
- Assisting the Head of Compliance, HUB with project and change initiatives that impact HUB-FS and HUB-PC services.
- Supporting the business with service changes and documentation management / sign-off.
- Business meeting attendance to support wider Compliance Oversight

**Skills and Experience**
- Compliance experience within financial services, ideally in the retail insurance market and experience of Treating Customer Fairly/ Consumer Duty regimes.
- Experience of delivery of compliance business support with a high level of customer orientation and effective communication skills (both verbal and written).
- Knowledge of Financial Conduct Authority regulations and compliance framework, as it relates to retail firms.
- Knowledge of the complexities of the retirement market, in particular Equity Release, Care Funding, Income Drawdown and Annuities.
- Financial Services QCF level 3 qualification (or equivalent).

**Overview of Company**

We're a specialist UK financial services group focusing on attractive segments of the UK retirement income market but guess what, we're not your traditional financial services company and we're not just looking for traditional financial services people.

We need agile operators, who can quickly find solutions and are committed to doing the right thing for our customers. To fulfil our purpose to help people achieve a better later life.

In 2021 we were named as one of the UK's 100 Best Large Companies to work for and accredited as a 2 star organisation, representing outstanding levels of engagement. Alongside these we were also recognised as one of the Financial Services' 30 Best Companiesto Work For, London's 75 Best Large Companies to Work For, South East's 100 Best Companies to Work For and Northern Ireland's 10 Best Companies to Work For. We're extremely proud to have achieved this against the backdrop of the pandemic and the many challengesit posed to our colleagues and customers.

**Company Benefits**
- A Competitive Salary, amazing Pension Scheme and Life Assurance
- Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday
- Private Medical Cover and Income Protection, just in case
- A generous and highly achievable bonus scheme - paid annually based on individual and company performance against targets
- Opportunity to progress within your career both in-role and within the company
- FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)
- A variety of Employee Funded Benefits available to you via our Online Benefits Portal
- Plus, several additional purchase options available for you and your loved ones

**Contact Information