Sales & Service Specialist

2 weeks ago

Greenhithe, United Kingdom Jewells Full time

**About JEWELLS**

At **JEWELLS**, we don’t just sell products — we deliver feel-good moments through meaningful service, style expertise, and storytelling. From curated ear stacks to permanent jewellery and fine piercings, we transform the ordinary into something extraordinary.

**The Role**

You're passionate about people, confident in sales and obsessed with delivering a standout customer experience. As a **Sales & Service Specialist**, you’ll be at the forefront of our customer journey—helping clients discover their perfect jewellery pieces, performing precision piercings, and delivering our sought-after **permanent jewellery service** (don’t worry, we’ll train you)

**No piercing experience?**No problem You’ll receive **certified training** at London’s top academy, becoming an **accredited piercer and JEWELLS welder** while developing **expert styling and sales skills.**

**What You’ll Do**
- ** Drive sales & upsell services** - Identify opportunities to elevate the customer experience.
- **Deliver service that is personal, professional and on-brand**:

- **Perform luxury piercings & permanent jewellery** - Become an expert through our **accredited training.**:

- **Ensure a seamless appointment process** - Manage bookings, consultations, and aftercare guidance.
- **Maintain a pristine store environment** - Keeping displays looking perfect, follow security protocols, and protect stock.
- **Collaborate with an incredible team** - Support each other to smash targets and create unforgettable experiences.

**What We’re Looking For**
- A **customer-obsessed** individual who thrives in fast-paced retail.
- Passion for **jewellery, fashion, and styling.**:

- A **sales-driven mindset**—confident in upselling and achieving targets.
- Willingness to be **trained and accredited** in piercing & welding.
- Ability to **work full-time (40 hours)**, including weekends & evenings.

**Perks & Benefits**
- **Competitive salary + uncapped commission.**:

- **Accredited piercing & permanent jewellery training** (fully paid).
- **Career growth** in a rapidly expanding global brand.
- **Jewellery allowance & generous discounts.**:

- **Competitions & incentives.**

At JEWELLS, we **celebrate diversity** and are committed to an **inclusive** workplace.

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