Apprentice Service Advisor
2 weeks ago
TC Harrison Ford Stamford are currently seeking a Service Advisor Apprentice to join their dealership. This is an exciting reception-based role, working towards a level 2 customer service qualification, which also offers first-class training and outstanding long-term career prospects.
This comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
- Acting as the first point of contact for all customers entering the dealership and ensuring they receive the best customer service experience
- Upselling and cross-selling additional products and services
- Booking in cars for MOT's and service
- Liaising with workshop vehicle technicians for updates with vehicle repair timescales
- Liaising with customers in a professional, polite and courteous manner, both face to face and via the telephone
- Work to a high level of customer service at all times
- General ad-hoc duties as and when required
**STRICTLY NO AGENCIES**
**Benefits**:
- Employee discount
- On-site parking
- Referral programme
- Wellness programme
Ability to commute/relocate:
- Stamford, PE9 2DH: reliably commute or plan to relocate before starting work (required)
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