Multinational Client Executive

Multinational Client Executive Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. Multinational AIG’s Multinational business is an exciting area within General Insurance that will challenge you every day to explore new opportunities for our clients worldwide. As a trusted advisor, you will tailor multinational insurance solutions for our global clients, empowering them to operate across borders with confidence and consistency. Partner with a dynamic, global team of experts, including underwriters, risk engineers, and analytics and claims professionals, to design, implement and service multinational insurance programs. This includes issuing timely policies, providing regulatory advice, sharing local knowledge, supporting efficient money movement capabilities and deploying large fronted limits. AIG Multinational professionals have the diverse skills and expertise necessary to deliver customized, compliant and seamless solutions that support our clients’ risk management objectives. With in-depth knowledge of local markets, practices and regulations, Multinational provides world-class insurance solutions and helps clients successfully navigate their cross-border risks, wherever in the world their businesses take them. Get to know the business General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. Role Summary Represent AIG as the central point of Multinational client & program management, coordinating communication, and project management across all internal and external stakeholders in respect to program design, implementation, and ongoing client service for an assigned portfolio of Multinational programs. Provide technical Multinational support and partner with Product, Distribution and all other relevant stakeholders in the design, implementation and ongoing service of compliant, complex multinational programs that meet assigned client requirements and related service expectations. About the role What you need to know: - Act as the Multinational "Account Manager/Project Manager/go-to-person" for all lines of coverage for assigned multinational clients and support new business - Lead all pre & post bind activities (including meetings) across relevant stakeholders* in alignment with AIG Multinational's E2E Process (renewal and new business - in accordance with related Multinational CE Checklist) using agreed multinational knowledge, workflow, network communication & program administration tools *(Stakeholders - including but not limited to: Clients, Brokers, Underwriters, Distribution, Multinational colleagues, Network Partners, Shared Services) - Proactively manage all stakeholders to design programs prior to inception and agree, implement, deliver and monitor the scope of service agreement on all allocated accounts and related service solutions that meet or exceed agreed client service expectations/ SLA's - Lead the articulation of AIG’s value proposition to clients and brokers so that all parties understand and commit to roles, responsibilities and expected timelines - Ensure all required Multinational approvals & documentation - such as Fronting related Rater, Credit, Legal, Reinsurance, Risk Transfer Validation & Cash Movement - are agreed, documented, executed and adhere to all relevant AIG corporate standards - Maintain program retention levels > 90% and support/reach given budgets, growth and/or targets - Support the RAP positive growth of assigned complex multinational programs through the development and management of broker and client relationships & strategies in collaboration with relevant Product (All Lines) & Distribution colleagues. - Support broader Multinational Growth strategies, Business Development, Thought Leadership and training as appropriate. - Engage the Regional Multinational Claims Executive prior to program inception to ensure timely development of Multinational Claims Bulletins/Protocols - Dependent on experience, portfolio and performance, the role includes potential for Global Fronting underwriting (captive insurance programs) authority - Build strong relationships with Product line Distribution personnel and underwriters to promote AIG Multinational - Help identify, support and contribute to internal and external strategies that align our product offer