Admin Support

1 week ago

Thorpe Saint Andrew, United Kingdom Norfolk Community Health and Care NHS Trust Full time

Researching appropriate websites, downloading and circulating documents as requested. Dealing appropriately with all telephone enquiries and face to face patient contact, which may on occasion be upsetting. 1. To maintain schedules and diaries, organise and service meetings and clinics, which may involve travel to and from other venues.
This will include resolving appointment conflicts, issuing meeting invitations, distributing agendas and papers, note taking, making room bookings, arranging meeting room layout, equipment, hospitality and greeting visitors. 2. To undertake receptionist/telephonist duties, be a point of contact for internal and external callers and visitors, accepting deliveries, re-directing callers and service users, where appropriate, and providing information or answering questions on routine matters and ensuring that accurate messages are passed on in a timely manner. 3.
**As part of the Norwich Place stock management process**: Ordering and receipting all consumable stock Carrying out a weekly stock take of all goods Receiving and checking goods and reporting any discrepancies or other issues within procedural deadlines Putting stock away in the stores room, maintaining stock levels Arranging onward distribution to relevant departments or sites if required Maintaining up to date information recorded on stock spreadsheets including base lines and previous orders Liaise with suppliers to resolve any issues or queries. 4. To be responsible for the efficient use of office equipment and supplies, requisitioning goods and services using Powergate and carrying out research on products or services, as required. 5.
Inputting onto various databases and systems, e.g., SystmOne, Powergate and designated spread sheets, within the required timescales and deadlines 6. To report maintenance, cleaning, health and safety and other site issues in line with current procedures keeping the line manager/site manager informed at all times. 7. In conjunction with colleagues, to ensure that petty cash and other monies are collected and accurately recorded and banked promptly to comply with procedures and financial standing orders.
8. Provide cover in other departments as required, during periods of absence, as directed by the Admin Team Leader. This may require travelling to other sites. 9.
It is the post holders responsibility to ensure that they have undertaken all mandatory training, in line with Trust policies and procedures.

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