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Housekeeping Support Worker

2 weeks ago

Hitchin, United Kingdom One YMCA Full time

The Housekeeping Support Worker plays a crucial role in providing a clean, safe, and supportive living environment for young people. This position focuses on helping individuals develop essential independent living skills, promoting well-being, self-sufficiency, and empowerment.
Through practical housekeeping support and guidance, you will help foster a sense of responsibility and independence, creating an atmosphere that encourages personal growth and stability.

Our service is dedicated to supporting vulnerable young people aged 18-25 who are experiencing or at risk of homelessness or rough sleeping. We offer high-quality accommodation and comprehensive support, helping them to develop the skills needed for independent living, all while ensuring their personal well-being and safety in a supportive, accessible environment.

Key Responsibilities:

- Cleaning of all hostel and other allocated office and public areas, including all allocated rooms, corridors, bathrooms, showers, toilets, including vacuuming regularly, wiping ledges, sweeping stairs, cleaning glass, dusting and washing floors.
- Delivering used linen to the laundry and recording linen used as required
- Emptying bins and removing rubbish from designated areas, including taking rubbish to basements/designated bins.
- Maintain adequate supplies of toilet requisites in bathrooms and toilets.
- Ensure the cleanliness of the YMCA site is maintained to the required standard
- Follow the work schedule and complete within time allocated
- Provide a high level of customer service to staff, residents and general public.

**Requirements**:

- A relevant qualification or experience in social care, health, or housing support would be beneficial but not essential.
- Previous experience in housekeeping, cleaning, or a similar role is desirable
- A compassionate and non-judgmental attitude, with the ability to work with vulnerable individuals
- Knowledge of safeguarding and health & safety protocols.

This is an exciting opportunity to support vulnerable young people in their journey towards independence, ensuring they have the environment and support needed to thrive.

We are a friendly, supportive team, and the right person will enjoy a stimulating career with us

*A full job description is available - Please click the link at the bottom of the page*

This is a Full Time role.
Hours per week: 37.5
Working Pattern: Rota of early and late shifts between 9am - 9pm

By the end of these three days, there was a brilliantly multi-faceted set of themes and ideas, which formed the starting point for the rest of the Mission 25 process to build on. The aim of Mission 25 is to give every staff member and volunteer the opportunity to play their part in shaping the strategy to do “more and better, together” so that we double our impact by 2025. We deliver a vast array of services across Herts, Beds and Bucks that reach over 135,000 individuals annually.

These include:

- Provision of over 700 units of accommodation for homeless people
- Move on accommodation for individuals moving onto independent living
- Housing and practical/emotional support for young asylum seekers
- Community HUBs hosting a range of activities and meeting space hire
- Childcare provision in Hertfordshire
- Family support through a network of children’s and family centres covering Hertfordshire and Bedford
- Therapeutic and non-therapeutic support for male and female victims of domestic abuse and their children
- Independent sexual violence services across Bedfordshire, Luton and Hertfordshire
- Domestic abuse perpetrator reform programmes across Bedfordshire
- Youth services offering emotional wellbeing support and youth club opportunities for 11-19 year olds alongside our National Airplay programme funded by the RAF Benevolent Fund
- A community gym where everyone can enjoy the benefits of physical exercise Our values remain at the forefront of how we operate as a charity, and it is important to us that all staff and volunteers can fully buy in to our ethos.