Support Worker

**Support Worker**

Crystal Care Solutions are a specialist, independent social care organization who operate a number of residential and supported living units across the region.

An exciting opportunity has arisen to join the Crystal Care Solutions team for a Support Worker within our Care Leaving Service for 16-25 year olds. Our aim and yours will be to transform the lives of the young people in our service. As a Support Worker, every day will be different and you won’t find a more rewarding career.

We want to hear from caring, enthusiastic and dedicated team players with a can-do approach who really care about the needs of young people. You’ll enjoy working with children and young people, providing day to day support, guidance and facilitate activities. You’ll create a safe, caring and supportive place to live for our young people.

**Benefits**

Crystal Care Solutions is a company committed to its employees. In addition to a competitive salary based on shift pattern, qualifications and sleep ins, we offer many additional benefits to our employees:

- Pension Auto-enrolment scheme
- ‘Pay Care Scheme’ funded by Crystal Care Solutions which gives you cash back for medical costs
- Employee Assistance Programme which includes a telephone advice line available 24/7 365 days a year
- ‘Perk Box’, discounts or free offers on hundreds of well-known high street and online brands
- Annual Leave Service Award each year, up to a total of 1 extra weeks’ holiday after 5 years
- Long Service Bonus of £750 given after 5 continuous full time years of employment
- Support for your continued professional development such as funding for Level 3 with Children and Young Peopleand Level 5 in Leadership and Management
- Qualification Bonus when you complete your Level 3 (£500) or Level 5 (£750) qualifications, paid in instalments
- Refer a Friend Scheme bonus for you and the friend you’ve recommended for a role
- Free meals on shift (for residential roles)
- DBS check paid for, and reimbursement of the cost for the update service each year
- Reimbursement of your Social Care Wales registration costs each year (if applicable)
- New Starter Bonus if you’re L3 Residential Childcare qualified when joining Crystal Care Solutions of up to £1000, paid in instalments

**Essential Job Requirements**
- Provide a safe environment for the young people within our service
- Good communication skills with the ability to develop positive relationships
- Be a good team player to provide a high level of support and achieve positive outcomes
- Encourage the young people to be motivated and take part in activities, education and extracurricular activities
- Have attention to detail ensuring correct information is recorded in all paperwork
- Demonstrate a commitment to own training and development
- Be able to adapt working practice to the ethos of the home
- Have resilience, motivation and determination
- Can adapt to challenging and changing situations
- Be inclusive to all children and young people and committed to upholding and protecting the rights of individuals
- Be flexible and able to undertake shift work including weekends and sleep-ins
- Be confident in using Microsoft Office including Outlook and Word, or willing to learn
- Full UK driving licence

**Desirable Attributes**
- Experience working with adults or young people in a supported living or residential setting
- Experience of working within learning disability or mental health settings, with individuals who may demonstrate challenging and complex behaviours, or in a therapeutic young people’s residential setting
- Diploma Level 3 qualified in Children and Young Persons Workforce or equivalent or willingness to work towards the above Level 3 qualification
- Knowledge of current legislation relevant to Care Leaving services or supported living
- Experience of Ofsted/CQC/Social Care Wales inspections
- Understanding of attachment and trauma in relation to young people

Crystal Care Solutions is an equal opportunities employer and promotes Equal Opportunities in employment. As a company we oppose any form of unlawful discrimination. You are expected to comply with Crystal Care Solutions policy on Equal Opportunity to ensure that your work practice and actions re-enforce this at all times.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £20,592.00-£26,944.00 per year

**Experience**:

- Support Worker: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)