Care Team Leader

**Do you want to be part of the team at Mountfield that make a real difference to the lives of our residents/tenants?**

**Care Team Leader**

**£13.00 per hour**

**Norwich**

We are recruiting for Care Team Leaders to join the team at **Mountfield **working 27.54 hours per week on nights.

Whether you are an experienced Care Support Worker looking to take the next steps in your career or a Senior / Team Leader looking to develop your experience, working for Norfolk’s largest Care Home provider offers interesting opportunities to get involved in exciting projects across the business, with excellent career progression available, as well as the job satisfaction of giving back to your community.

**What could your day look like?**

You will build strong relationships with your colleagues, with a natural ability to lead, supervise and motivate others.

Working closely with the Senior team you will support with the day-to-day management of staff including coordinating short notice staff cover, handovers, inductions for new starters and recording/reporting around staff performance as required.

Alongside this you will set an example through your delivery of high-quality, person-centred care enabling our residents to make informed choices, supporting their independence and dignity in line with their care plan. Including overseeing the administration of drugs and medicines in accordance with procedures where appropriate.

Responding to call bells and emergencies in a timely manner, providing person-centred care & support and communicating with other medical professionals as required.

**What are we looking for from you?**

We are looking for individuals who passionate about supporting others through providing an exemplary care service to our residents and share our core values, alongside this we are looking for you to demonstrate:

- Previous experience working within a similar social care role
- Excellent communication skills, able to coach, mentor and motivate others
- Able to work effectively as both an individual as well as part of a team
- Willing to go that extra mile

**Why work for NorseCare?**

Working for Norfolk’s largest Care Home provider offers interesting opportunities to get involved in exciting projects across the business, with excellent career progression available,

NorseCare are Norfolk's largest care providers with 37 care homes & schemes, delivering dedicated and individually driven care services throughout the region. Our residents & tenants are at the heart of everything we do, and we build teams of caring professionals to ensure their needs can remain our main priority.

We are industry leaders in delivering high quality, person-centred care, being recognised regionally and nationally for our service through a number of “outstanding” CQC ratings and receiving several awards.

**What can we offer you in return?**

All of our staff are fully supported by operational teams, management and staff at head office providing you with the training and development opportunities to succeed in a successful career. Alongside this we offer;
- Competitive rates of pay
- Enhancements for working weekends, Bank Holidays and additional hours
- Fully supported personal development to achieve your career aspirations through award winning training and courses paid for by NorseCare
- An ethos centred around supporting our employees including access to free physiotherapy and chiropractic treatment
- 24/7 staff helpline to assist with legal or financial information, as well as personal support and guidance
- A fully funded DBS check and uniform
- A comprehensive induction programme
- Regular learning and training reviews with access to our digital E-learning platform and our learning resource library
- Reward & Recognition scheme, including the opportunity to be awarded Love2Shop vouchers and attend NorseCare’s Awards Ceremony
- A fantastic Refer a Friend scheme up to the value of £250
- Free on-site parking
- Access to a Credit Union for excellent savings and loan options
- Cycle to Work scheme

**_ Please read the attached job description and person specification to ensure you meet the criteria for the role before applying._