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Domestic Abuse Refuge Support Worker Trainee

2 weeks ago

Flintshire, United Kingdom Domestic Abuse Safety Unit North Wales Full time

**DASU is a specialist organisation supporting people who experience domestic abuse. We are looking for a suitably qualified and highly motivated individual who will appreciate the varied challenges that this role will bring.**

**Due to the nature of the work, applicants must hold a full UK driving license and have access to a vehicle with valid business insurance.**

**Hours may include evening and weekend work.**

1 x 37.5 hours Flintshire

**Salary**

£22,308 per annum (£11.44 p/h)

**Function**

To assist in the provision of therapeutic support to men, women and children living in refuge accommodation who have experienced domestic abuse.

**Job Role**

To gain skills and qualifications to:

- Provide practical and emotional support to individuals who are experiencing domestic abuse through both face to face and telephone support.
- To develop individual support plans which address the risk of harm, and to offer information, advocacy and signposting on a risk and needs led basis.
- Empower the client and assist them in recognising the dynamics of domestic abuse and support them to recover and regain control of their lives.

**Main Duties**

**To work towards**:
**Manage a caseload in accordance with all organisational policies and procedures**
- Assess risk using the DASH risk indicator checklist, ensuring that this risk is reviewed on a regular basis
- Work with individuals to develop tailored support plans with a focus on reducing the risk of harm, increasing their personal safety (and that of any children) and responding to their individual needs. Support individuals to be able to identify and manage the risks to themselves and their children
- Provide information to individuals in relation to their options, including guidance in relation to their housing, legal and welfare rights.
- Focus on the prevention of future homelessness where applicable
- Assist clients in accessing services and benefits, and to accompany them to appointments and advocate on their behalf as required **Work effectively in partnership with other agencies and refer on appropriately, dependant on need and risk. This may include referral to specialist agencies.**:

- Attend multi-agency meetings where required.
- Take part in the on call cover on a rota basis. **Keep timely, factual and accurate records of all work done with or on behalf of clients using the organisation’s database ensuring compliance with our Leading Lights accreditation, and produce high standard written reports and data where required, this could include Court, child protection and multi-agency meetings ** Contribute to monitoring and evaluation of the service.

**Person Specifications**

**Essential**
- Basic Knowledge and understanding of the issues facing those experiencing Domestic Abuse
- Ability to communicate sensitively with individuals who may be distressed.
- Excellent verbal and written communications skills, Grade C and above for GCSE English and Mathematics **Understanding of and commitment to equal opportunities**:

- Full UK driving license and use of own vehicle.
- Flexibility to travel locally and cover other counties if needed.

**Desirable Experience**
- Welsh Speaking

**Personal Qualities**

Attitude and Presentation. It is desirable that the post holder has the following qualities: Commitment to anti-discriminatory practice

Able to critically assess own performance and reflect on own practice Reliable and trustworthy

Efficient and punctual

Consistent and flexible

Able to deal with changing and competing demands Ability to think creatively and show initiative

Non-judgemental and non-directive approach to empowering survivors along with the ability to understand the individual needs of clients.

**The above range of duties and responsibilities is not exhaustive**:
post holders will be expected to perform work of a similar level and responsibility when requested to do so. Remain up-to-date and compliant with all organisational procedures, policies, values and professional codes of conduct and uphold standards of best practice. Observe duty to all Health and Safety rules and take all reasonable care to promote the health and safety of yourself and others. Act in a way that supports and promotes DASU’s Equal Opportunities Policy, which aims to ensure everyone has equal treatment and equal access to employment and services. Working in an effective, efficient and economical way, and to suggest and implement improved ways of working wherever possible.

**Additional Information**:
DBS Disclosure at Enhanced level will be required for this post.

**Job Types**: Full-time, Permanent

Pay: £11.44 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 01/11/2024
Reference ID: Ref F Trainee