Technical Product Manager

Position title : Associate Director, Technical Product Manager
Department : FS Solutions - Platform Services
**Department overview**:

- Tenant management
- Environment management
- User management
- Application registration
- Change management
- Notification frameworks
- Permission management
- Scheduling services
- SLA management
The group also ensures common functionality required across a suite of products is supplied by the core platform.
**Position summary**
The Product Manager position is responsible for product planning and execution throughout the product and software development lifecycle. The individual we seek for this role will have the right combination of leadership skills, strong technology background,business acumen, and product management expertise. The Product Manager will work within a stream to guide the prioritisation and delivery of features to assure the success of the product.
**Responsibilities Include**:

- Leading and prioritising platform service requirements
- Define and manage the product strategy and roadmap
- Work with customers, field organizations and other PMs across our vertical businesses to capture product requirements and feedback
- Create use cases, requirements, and user stories for product development.
- Evangelize product roadmap with analysts, and field organizations
- Define key metrics for measuring product success.
- Define new product feature qualification criteria and help prioritize the product roadmap
- Contribute to an environment that is geared to innovation, high productivity, and high quality.
- Work with UX processes and the UX team to conceptualise and visualise the features to be delivered
- Engages frequently with the development team

**Required Skills & Experience**:

- Strong technical background, with experience in software development projects
- Comes from a development/platform architecture background
- Minimum 5 years of software product management or technical product management experience required
- Proven experience of delivering technical product capabilities within a Software as a Service domain
- Experience of defining and delivering product capabilities geared towards supporting a SaaS product
- Working within a trusted and cross-functional teams where recognised strengths are encouraged
- Exceptional communicator and negotiator, with strong verbal, written, presentation and interpersonal communications skills
- Proven ability to influence cross-functional teams without formal authority
- High attention to detail
- Proven experience in successfully leading project teams with multifaceted, competing priorities and deadlines, including virtual work teams with members in different geographic regions
- Strong understanding of system design and development concepts and technologies
- Worked in an agile environment with agile tools and platforms (JIRA, Confluence, Azure DevOps)
- Be comfortable with UX processes within the requirement definition space
- Good understanding of the agile processes and the Product Owner's responsibilities such as maintaining a Product Backlog and maximising the value of the work done by the team
- Ability to write well-defined User Stories/Use Cases and acceptance criteria
- Lead product strategy by harnessing the collective knowledge of all stakeholders (engineers, CTO, clients) and develop detailed requirements and features that are cost effective
- Support engineering resources in creating effective wireframes and technical specifications that will deliver on the business requirement

**Desired Experience**:

- Strong B2B SaaS product management experience from any sector
- Previous experience in a similar role within a B2B SaaS environment
- Experience with multi could deployments (AWS, Azure, Google)
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- **Equal Opportunity Employer**: