Operations Manager

1 day ago

Camden, United Kingdom Morgan Jones Full time

**Operations Manager**

**Camden**

**Permanent**

**£35,000 - £45,000 Per annum**

**Hours 30-40 hours per week. Varied start-finish times**

**Benefits - Pension scheme, F&B discount, Employee referral program, Perks at work discounts, Pet-friendly, wellness programs, annual bonus**

**Do you have experience managing a hotel, or group of hotels?**

**Do you have a sound understanding of processes and operational efficiency?**

Our client is looking for an experienced Operations Manager to be the main leader at their Camden branch, providing leadership to all managers and staff and making sure the location functions optimally while achieving all financial, revenue and experiencegoals

**Duties and Responsibilities**:

- Supervise the functioning of all product areas of the location (Front of the House, Back of the House, F&B, Kitchen, CoWork, Experience) optimising all opportunities
- Ensure the location is properly stocked with all the necessary supplies and equipment.
- Manage the location’s P&L and reporting ensuring that all revenue, costs and data is consistent across all channels
- Ensure proper accounting recording and compliance with local accounting legalities
- Act as direct manager for all the location Managers
- Lead and support the recruitment and selection process for open positions at the location
- Create and manage the staffing plan for the location
- Be the location’s main POC for training needs assessment and delivery of training
- Revise and manage the location’s payroll, benefits and incentive plans. Supervise the implementation of environmental health and safety plan at the location
- Establish and manage the sales strategy for the location
- Create and manage the location’s marketing plan following brand guidelines

**Personal Specification**:

- Experience as an Operation Manager within a hotel setting of at least 5 years
- Prior experience in managing portfolios with multiple F&B spaces, strong customer service knowledge
- Sound financial management skills
- Excellent communication skills, strong people management and negotiation skills
- Solid abilities for reporting and analysing information for decision making
- Sound understanding of processes and operational efficiency

**About the company**

Our client runs a large hospitality service establishment that has an inclusive outlook. Customer service is paramount to the company ideology and a watchword in all they do.

**About Morgan Jones**:

- Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy which can be found on our website._
- Due to the high volume of applicants, we see, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion._
- To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks - Facebook, Instagram, Twitter, or LinkedIn._

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