In-business Quality Assurance Practices
1 week ago
Institutional Credit Management’s (“ICM”) objective is to provide an integrated “end-to-end” credit underwriting, identification, measurement, management, monitoring and reporting for wholesale credit businesses across the enterprise. ICM In-Business Quality Assurance is an integral part of the ICM organization. The ICM In-Business Quality Assurance function (QA) verifies that established standards and processes are followed and consistently applied. ICM Management uses the results of the quality assurance reviews to assess the quality of the group's policies, procedures, programs, and practices as relates to the management of wholesale credit risk. The results help management identify operational weaknesses, risks associated with the function, training needs, and process deficiencies. This role reports to WCR In-Business QA Head of Practices & Governance. **Responsibilities**: - Responsible for coordinating activities across the In-Business QA Practices & Governance team in accordance with In-Business QA standards, Citi policies and local regulations. - Supporting the Head of Practices & Governance in leading the development of the Practices & Governance team through the coordination of training across the team. - Managing the Managers Control Assessment program for In-Business QA in conjunction with Client controls team. - Management In-Business QA's remediation of control issues. - Identify and manage regulatory requirements applicable to In-Business QA. - Preparation of responses to regulatory requests received by In-Business QA. - Design, creation and maintenance of an In-Business QA Practices & Governance SharePoint site. - Liaise with Internal Audit and second line of defence assurance functions for In-Business QA. - Lead the execution of thematic WCR program QA reviews to identify thematic root causes from QA reviews and provide insights to senior Wholesale Credit Risk management. **Skills/Competencies**: - Strategic orientation to ensure the ICM organization continues to be positioned as a thoughtful and proactive partner on driving best practices to support safety and soundness within ICM and Citi - Proven culture carrier - Ability to think ahead and plan. - Impeccable interpersonal skills, with the ability to build relationships and exert influence with and without direct authority - Organizational skills to manage time and prioritise effectively with little to no supervision - Exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority **Qualifications**: - Extensive experience in Internal Audit or Risk management - Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. **Education**: - Bachelor’s/University degree or equivalent experience, potentially Masters degree**Job Family Group**: Risk Management - **Job Family**: Business Risk & Control - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
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Practice and Quality Assurance Consultant
3 days ago
London, United Kingdom Business Smart Solutions Full timeFollowing the redesign of our service, we have invested in creating a new dedicated practice and quality assurance post to lead effective practice within delivery of youth justice services. The post holder will lead on our quality assurance programme of work, workforce development and commissioned health provision, supporting the Head of Service and...
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Icm In-business Wcr Quality Assurance Practices
2 weeks ago
London, United Kingdom eFinancialCareers Full time**ICM In-Business WCR Quality Assurance Practices Senior Analyst (C12 - AVP)** Institutional Credit Management's ("ICM") objective is to provide an integrated "end-to-end" credit underwriting, identification, measurement, management, monitoring and reporting for wholesale credit businesses across the enterprise. Institutional Client Group( ICG ) In-Business...
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Quality Assurance Practice Lead
3 days ago
London, United Kingdom Tokio Marine HCC Full time**Over**view**: The QA Practice Lead will work within Product Engineering and provide a key element in driving the Target “Product Operating Model”. As we embark upon our Technology Transformation agenda, the focus on Quality Assurance is ever prevalent and the need to deliver a world class capability is as must. This is a great opportunity to build a...
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Quality Assurance Coordinator
2 weeks ago
London, United Kingdom XLN Business Services Full timeQuality Assurance Coordinator **Company**: XLN Telecom **Role**: Quality Assurance Coordinator **Location**: Sheffield, S3 8JY **Salary**: £22,000 An opportunity has arisen for a Quality Coordinator to join our Quality team. This will be a FTC role (12 Months) based in Sheffield - Grade Inbound & Outbound calls in-line with GC 22 Compliance regulations...
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Quality Assurance Coordinator
7 days ago
London, United Kingdom XLN Business Services Full timeQuality Assurance Coordinator **Company**: XLN Telecom **Role**: Quality Assurance Coordinator **Location**: Sheffield, S3 8JY **Salary**: £22,000 An opportunity has arisen for a Quality Coordinator to join our Quality team. This will be a FTC role (12 Months) based in Sheffield - Grade Inbound & Outbound calls in-line with GC 22 Compliance regulations...
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Quality Assurance Manager
2 weeks ago
London, United Kingdom Methods Business and Digital Technology Full timeDescriptionMethods is a 100M IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based we apply our skills in transformation delivery and collaboration from across the Methods Group to create end-to-end business...
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Quality Assurance Manager
7 days ago
London, United Kingdom Methods Business and Digital Technology Full timeMethods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and...
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Quality Assurance Manager
5 days ago
City Of London, United Kingdom Methods Business and Digital Technology Ltd Full timeMethods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and...
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Icm In-business Quality Assurance Manager
2 weeks ago
London, United Kingdom eFinancialCareers Full timeInstitutional Credit Management's ("ICM") objective is to provide an integrated "end-to-end" credit underwriting, identification, measurement, management, monitoring and reporting for wholesale credit businesses across the enterprise. Institutional ClientGroup ( ICG ) In-Business Quality Assurance is an integral part of the ICM organization. The ICG...
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Quality Assurance Lead
5 days ago
London, United Kingdom Chaucer Group Full timeJob Profile SummaryThe role reports into the Head of Quality & Technical Assurance and will be responsible for overseeing the Quality Assurance functions within their allocated business portfolio. This role is part of a team following the evolution of the operating model and will be instrumental in helping design the ways of working.This role requires a...
