Golf Assistant

2 weeks ago

Luton, United Kingdom Arora Hotels Full time

**This is a 6 Month Fixed term Contract**

Salary - Competitive

Holiday - 28 days holiday (Pro-Rata)

**But there’s more...**
- Meals on duty.
- Uniform offered and dry cleaned.
- Free on-site parking is available whilst on duty.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.

**About us...**

Luton Hoo is the quintessential English country house hotel. Befitting a location of such historical importance. With our 2 Rosette Restaurant and award-winning Adam’s Brasserie we are committed to delivering hospitality to the highest standard. Our five-star facilities include 228 unique bedrooms and suites, luxury spa, 18-hole championship golf course, state of the art conference facilities, shooting school and much more.

**A bit about what you will do...**
- To provide the highest quality of customer service standard with the aim of exceeding expectations at all times, both operationally and administratively
- To maintain a smart and tidy appearance at all timed and to comply with uniform requirements.
- To act as a Sales Person, promoting the image of the Hotel and Country Club at all times.
- Efficient and satisfactory handling of customer complaints and avoidance of these complaints by maintaining consistent, excellent, attentive and timely customer service.
- Provide information and guidance to prospective customers regarding club facilities, procedures and prices.
- Ensure that visitors are successfully inducted into the Club.
- Liaise with Head Greenkeeper and key departments to coordinate any special events that may require special set up on the golf course.
- Liaise with F&B, Meetings and Events and kitchen to ensure event co ordination runs smoothly.
- To ensure the smooth and efficient running of the Golf shop, promoting Luton Hoo retail products with the highest level of service delivery.
- Assist in the efficient running and co ordination of golf days.
- To ensure the required level of stock is maintained at all times to ensure an efficient service. To ensure regular stock take checks are carried out and to be proactive in eliminating end of month differences.
- To at all times exceed expectations and offer a personal and informative service to enhance the enjoyment of the customer and maximise up-selling opportunities

**More about you...**
- You will be a highly organized person with a keen eye on the details
- A passion and knowledge of Golf
- Experience working in a similar role

**Grow with us...**

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands

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