Part-time Recharge Supervisor

1 week ago

Aberdeen, United Kingdom Charlie House Full time

Our ReCHarge Café is a social enterprise, where 100% of profits made support the work of Charlie House. We are looking for a part-time weekend ReCharge Supervisor to strengthen our existing team, covering shifts on Saturday and Sunday. Working hours are agreed on a bi-weekly basis and worked as part of a rota. As well as supervising the ReCharge Team, which will consist of Hosts and Volunteers, and serving in the café you will play a key role in sharing the Charlie House story with customers, and how their purchase makes a real difference to local families.

Role purpose

To ensure all customers receive the best experience when visiting ReCHarge, in a clean, friendly and welcoming environment. You will be responsible for supervising the ReCHarge Team which will consist of Hosts and Volunteers as well as assisting the manager in the smooth running of the ReCHarge Café. You will meet and greet customers, always representing and promoting ReCHarge and Charlie House in a professional manner.

**Responsibilities**:

- To fully comply with H&S and food hygiene regulations at all times and to ensure adherence to Food Hygiene, COSHH and fire regulations.
- To familiarise and fully comply with COVID-19 guidelines, implemented throughout the café, ensuring that staff members do too.
- Ensuring that safety precautions and procedures are observed by staff at all times.
- To oversee the preparation of sandwiches in-house and serve customers.
- Cash Handling.
- Float Management.
- Daily till reconciliation.
- Ensure that all customers have an enjoyable ReCHarge experience.
- To set-up and set down & cleaning as required.
- To report faults or shortages in equipment to manager.
- To maintain stock replenishment and rotation.
- To ensure the correct usage of cleaning material and equipment.
- To pass on any new ideas generated by yourself or customers to the ReCHarge Manager.

Essential experience
- Experience in a similar role - supervising staff with the ability to lead a team.
- Previous experience working in a customer service environment.
- Stock Control.
- Cash Handling
- Food preparation

Essential skills & abilities
- A flexible and can do attitude.
- Strong numeracy skills.
- Ability to communicate clearly.
- Efficient and reliable.
- Commitment to great customer service and aims to exceed customers’ expectations.
- Level 2 food hygiene certificate preferable.

**Job Types**: Part-time, Permanent

**Salary**: £9.31-£10.00 per hour

Schedule:

- Day shift
- Weekends only

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