General Practice Administrator

6 days ago

Folkestone, United Kingdom Manor Clinic Full time

Do you have a passion for patient care? Are you looking for a job where you can make a difference to the lives of our patients?

An exciting opportunity has arisen, and we are looking for a highly motivated General Practice Administrator to join our experienced, supportive, and hardworking Surgery Team.

We are looking for a new Administrator to join our busy, but friendly team.

As a member of our Reception Admin team you will be the first point of contact for patients and visitors. This is a varied role working within a small, & supportive team. We are looking for a friendly, reliable, flexible and enthusiastic team member, who is IT literate, happy to learn new software and systems, able to work on their own initiative, empathetic and exhibits a high level of confidentiality and sensitivity. Ideally, they will have previous experience in dealing with the general public, possess good communication and social skills and the ability to deal with our patients in a sensitive, calm and non-judgmental manner on a daily basis by face to face and on the telephone.

Key Responsibilities:

- Greet patients, booking appointments, answering the phone;
- Process repeat prescriptions; when required
- Work in a professional manner maintaining diplomacy and confidentiality;
- Liaising with doctors and other healthcare professionals;
- Ensure efficient service delivery to patients;
- Participate in staff duty rota and flexibility to provide holiday cover for other members of the reception team;
- Very occasional Saturday morning cover for annual flu vaccination clinics;
- Previous experience working in a GP practice is desirable, but not essential as full training will be provided.

You will benefit from:

- A supportive working environment;
- Annual Leave and company sick pay;
- Full NHS pension;
- Employee Assistance program;
- Full training;

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £9.60-£10.20 per hour

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Folkestone: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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