F&b Reservations Team Leader

2 weeks ago

London, United Kingdom F&B Central Reservations Full time

**Join the UK’s most dynamic collection of hotels and restaurants**

At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.

**We are currently looking for a**
**F&B Reservations Team Leader to join F&B Central Reservations team at Edwardian Hotels London.**

**Overview**:

- The role of F&B Reservations Team Leader aims to co-ordinate and manage all administrative functions for the Reservations Department.
- As F&B Reservations Team Leader, you will ensure the smooth running of the restaurant by supplying the correct reservation information to the relevant shift manager.
- Take reservations, cancellations, confirmations and assist the team in all operational tasks.
- Maintain communication with management regarding any issues or special requests in relation to guests and reservations.

**About You**:

- Excellent written and verbal communication skills.
- Experience with OpenTable and other online booking channels would be beneficial.
- Have a close attention to detail.
- Be flexible and adaptable.
- Be enthusiastic and passionate about your job.
- Have multi-tasking and time-management skills, with the ability to prioritize tasks.
- Having customer-service experience is beneficial.

**Company Benefits Package**:

- Career development opportunities in a wide of range of training programs.
- 28 days Holiday per annum [pro rata] including Bank Holidays.
- Complimentary hot meals, salad bar and beverages provided daily.
- Uniforms provided per role requirement.
- Preferential accommodation rates for all Edwardian Hotels for Hosts, friends and family.
- Discounts on food and beverage in all Edwardian restaurants, bars & spas.

INDHOTEL

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