Direct Payments Officer Grade 7

5 days ago

Croydon, United Kingdom Croydon Council Full time

We are seeking to appoint a Direct Payments Advisor within our Direct Payments Team based in the Children with Disabilities Service (CWD).

You will be responsible for setting up DP Pre-paid accounts, paying and monitoring the use of public funds to ensure that there is good governance. You will also liaise with customers, social workers, family support workers and other stakeholders to resolve issues and provide information and advice. Ideally, you will have experience of making direct payment accessible to people with a wide range of disabilities including people with physical disabilities, sensory impairments, learning disabilities, mental health as well as carers. The role will involve occasional home visits.

We would like to hear from people who have knowledge of Direct Payments legislation, guidance, and ability to undertake regular auditing of client accounts to ensure effective use of resources with excellent communication and people skills.

Benefits of Working With Us
- Highly competitive salary
- A pension scheme with an average employer contribution of 20%
- 29 days annual leave in addition to Bank Holidays
- Investment into your staff well-being
- Good management support
- Hybrid working policy enabling work from home and flexible working approaches to support your work-life balance.

Why Join Us

Croydon people and staff are diverse, and we celebrate difference through focus on anti-racist and anti-discriminatory practice. We are committed to delivering excellent practice and services to our children and families.

As well as this we also offer the following:

- The team arrange meetings weekly to ensure all colleagues have the support required to fulfil their duties, they will use this time to problem solve complex cases
- The ethos at Croydon is very much about working together to make positive change
- You will join an established team who can help you settle in and offer their expertise
- You will have the support of an extremely knowledgeable and understanding manager
- Will have the opportunity to work from home and work flexibly which provides you with more of a work-life balance.

About You
- We are looking for a confident Direct Payments Officer, who also have the following:

- Educated at Degree level
- ECDL Qualification or a comprehensive understanding of Microsoft Packages
- A basic understanding of the Children Act 1989 and Care Act 2014 how this can be implemented in local government.
- A basic understanding of personal budgets and how these are implemented by local government.
- Comprehensive understanding and proven experience of using IT or Microsoft Packages including ContrOCC and CRS.
- Excellent understanding of banking systems with the introduction of prepaid card or virtual accounts.
- Knowledge of Social Care and Direct Payment legislation, guidance and practice relevant to service users and carers.
- Good working knowledge of Safeguarding for Children.

Redeployment closing date Wednesday 17 May 23:59pm

Equal Opportunities and Safeguarding Statement

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

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