Parts Telesales Advisor

5 days ago

Wisbech, United Kingdom Fenland Leisure Products Ltd ta onlineplaygrounds.co.uk Full time

**Main purpose/function of the job**

Through a consultative sales approach to introduce, promote, and sell our range of commercial playground components and repair kits to a wide range of new B-to-B customers within a defined sales area. Customers include local authorities, schools, playground manufacturers, facility managers, and leisure attractions.

**Main duties**
- Field incoming sales calls and proactively make outgoing sales calls to generate new business leads.
- Building leads from creating opportunities and converting into orders.
- Raising quotations and preparing quote presentations.
- Following up quotations, recalling, updating CRM with all communications including changes in account details.
- Serving customer enquiries on Zendesk live chat (Website facility).
- Ability to handle customer queries and complaints.
- Taking payments for non-account customers.

**System Software**
- Prospectsoft CRM

**Working conditions**
- Working within an existing office team in an open-plan office.

**Personal qualities and skills require**
- Sales focused mindset.
- To be an effective team player, methodical, able to work on your own initiative and be an excellent communicator.
- Ability to absorb information quickly and a willingness to learn.
- Understand customer relationships and deliver exceptional customer service.

**Education/training/work experience**
- Minimum 5 GCSE’s including English and Math’s at level 5 or equivalent would be an advantage.
- 3 Years B to B Sales experience

**Other qualities/skills required**

The ideal applicant will have:

- Proven experience in sales.
- Outstanding persuasive communication skills.
- Excellent administrative, organisational and IT capability.
- A self-motivated attitude and a compelling determination to succeed.
- Confidence and assurance to approach new markets and create opportunities.
- Ability to identify gaps with our product offerings and make suggestions.
- Accurate assessment and robust decision-making skills.
- A committed, team-focused attitude to benefit the business.
- A hands-on approach with flexible mindset. Ability to solve problems.
- A flair for selling combined with imagination to identify and develop new business opportunities.
- **Company Benefits**:

- 20 days Annual leave, plus bank holidays.
- After successful completion of a 2-year service, an additional day’s holiday will be given.
- 3 days unpaid holiday can be taken from October
- December.
- After successful completion of your probationary period, you will receive an additional day’s holiday for your “Birthday Day”.
- Access to Staff Discount Package
- Onsite Parking

**PLEASE NOTE**:
Due to the office location you will require your own transport. We are located 11 miles from Wisbech, 7 miles from March, and 12 Miles from Ely in the rural village of Christchurch. This is not served by any public transport.

**Job Types**: Full-time, Permanent

Pay: £24,500.00-£26,500.00 per year

**Benefits**:

- On-site parking

Application question(s):

- Please advise your biggest sales achievement in your career history.

**Experience**:

- B2B: 3 years (required)

Work Location: In person

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