Team Leader

**Role overview**

**About us**:

- The Air Ambulance Service provides two very important functions, Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance (TCAA) which provides paediatric transfers across the UK. Our objective is to save lives, utilising specialist pilots, doctors, and paramedics and with our work centred on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies.
- We are at the forefront of innovative clinical care, and we challenge boundaries.
- Every day our charity is tasked with a unique set of missions which we respond to with our fantastic services, all of which are funded entirely by voluntary donations, trading and fundraising activities we undertake. This ethos remains at our core; we are here to work alongside and help the NHS without using their available funds. The impact we make with our services is to keep people alive, keep families together, to let children grow into adults and to enable the NHS to carry out more work than they would have been able to without our support.

We also impact our communities by creating jobs, taking actions to improve the environment, bringing people together as volunteers and creating worthwhile training and experience opportunities.

Our work is only made possible by the wonderful support and generosity of the public, together with the dedication, skill and enthusiasm of staff and volunteers in all areas of operation. This support enables us to invest into our operational services, into developing staff and volunteers and into our future financial stability to protect the services needed now and in the future.

**Location: Sheffield**

**Hours: 35 per week**

**Salary: £22,932**

**Closing Date: 24th September 2024**

**A bit about the role**:

- Our team leaders are not standard team leaders; they are superheroes who face different challenges every moment of the day, it's hard work but we all work to the same purpose which is growing the best service that we can offer.

As a team leader, you will be working alongside the store manager in leading the team to create an excellent furniture and homeware department, which comes with its own delivery and collection van and drivers

Below are just some of the activities you will complete in your role with us:
**Assisting to manage every aspect of your team**: This will include using innovative techniques to increase stock generation, pricing, reviewing suitability of incoming donations and anything else required to ensure the day to day operational success of the shop.

**Business Development**:We think big, and we like our people to do the same. You will have targets to ensure we grow. As this is a new concept for us you will be pivotal in helping us create and develop the superstore and create the blueprint for growing this concept.
- This job description is a guide to the nature of the work required of the employee and does not form part of the contract of employment. It is neither wholly comprehensive nor restrictive and therefore does not preclude change or development that will inevitably be required in the future.

**Are you what we are looking for?**
- Our best people are strongly aligned to our values, Courage, Compassion and Creativity. These are at the heart of everything we do. Ideally you will have experience working in the retail or charity sector. This role is perfect for an experienced accomplished supervisor looking for that next step into their career
- However, if you have a passion for delivering exceptional customer service, are target driven and can inspire a team we also want to hear from you.

**What we can offer**:

- Your birthday off work to let you celebrate
- Online learning portal with access to over 200 topics
- Full training provided and progression for those wanting to develop
- A voice and to be a part of a team. Our retail shops work closely with our head office teams to ensure we grow and develop our brand.

**Environment**
- TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
- As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment proces